Featured speaker at Sales Assembly's April 2023 Sales Leadership Certification event and May 2023 Customer Success Leadership Certification event.

Built the learning and development function at a Chicago-based recruiting startup focused on executive recruiting for Series A-C startups. Hired, managed, and mentored team of 3 supporting all company functional units.Designed suite of client-facing DEIB tools; co-developed and implemented internal DEIB training to improve proactive consultation with clientsCreated, recorded, and produced an internal company podcast relating to company initiatives and DEIB-related topics to increase employee engagementCreated and managed weekly live instructor-led opt-in professional development sessions for staff looking to develop new skills or improve existing skillsRedesigned service delivery processes and collateral in order to improve and standardize client experienceRedeveloped company values, mission, and vision to ensure consistent alignment through multiple phases of growth for the business

Promoted and added a direct report while vetting, negotiating, and selecting LMS provider (Workramp) and implemented LMS in under 90 days.Overhauled onboarding processes, including designing a system to successfully scale company from 45 employees to 175 over 2 yearsDecreased average ramp time from 1 quarter to 1 month by developing training curriculum for 9 different functional unitsAssisted with execution of and provided employee support and mentoring for 5 performance improvement plans

Promoted into role as company’s first full-time trainer, working with leadership to create structured 6-week onboarding program for entry-level new hires.Created and facilitated 100+ live instructor-led sessions and workshops for hybrid workforce to improve collaborationDeveloped and managed 2 comprehensive 8-week fundamentals training programs for differing seniority levels to improve client experience

Supported high-growth clients in the B2B SaaS, DTC consumer goods, logistics, architecture, and health care sectors find top talent for key roles.Successfully managed 25 searches with an average time to placement of 35 days, 15 days better than the team averageChaired Diversity, Equity, Inclusion, and Belonging (DEIB) committee and developed internal book club focused on elevating diverse voices

Primary client relationship owner at a 50-person digital marketing agency. Managed over $1M in media spendServed on internal committees for culture and philanthropyInterviewed, onboarded, and trained new hires in the department

Primary relationship owner for all active and prospective accounts, the sole project manager, and a primary business development executive at 7-person digital design and marketing agency.Redeveloped company HR guidelines and employee handbookPerformed client competitive analyses, market viability audits, and digital traffic analytics audits Began role as a social media marketer and strategist working on client campaigns and managing internal social platforms.Managed all social media for a small health-food CPG brandDeveloped, prepared, staged, and photographed original recipes using brand products

Developed social media strategy and campaign for line of CPG food productsConcepted, staged, photographed, filmed, edited, and produced campaign collateralHelped establish artisan food delivery service in ChicagoOnboarded 21 new artisans to marketplaceDeveloped Thanksgiving campaign to deliver Thanksgiving meals to over 50 families in Chicago in partnership with a local non-profit.

Drove 14% YOY increase in site visits via content marketing strategyIncrease Facebook following by over 50% and Twitter by over 100%Managed the annual Artisan Producer Festival logistics and vendor relations

Admissions representative to undergraduate students and families in key US regions. Developed recruitment strategy for Northern and Southern California, driving 300% growth in enrollment from the region over 3 yearsIncreased enrollment in SW Missouri and Oklahoma by 14% YOY, in SE Kansas by 10%Leveraged data to identify opportunity for recruitment in Mid-Atlantic which opened a brand new recruiting territory for the university