Robert N. Email & Phone Number

SAN Francisco, CA, US

- Develops and deploys long-term sustainable recruiting strategies, establishing best in class recruiting processes, pipeline maintenance, channel management, and strategic partnerships.- Leads an outstanding team to achieve ambitious hiring targets and talent goals.- Ensures team manages requisitions for assigned customers and fills vacant positions.

Seattle, WA, US

• Responsible for creating a high-volume, high-touch experimental sourcing program consisting of 7-12 sourcers that specialized in DEI recruiting for difficult-to-fill marketplaces. Grew from supporting 2 profiles in.
• Responsible for building, managing, and developing a high performing team to deliver against aggressive hiring targets in a competitive market.
• Drove sourcing capability & capacity across a geographically dispersed team to proactively build diverse candidate pools while leveraging all available talent channels to expedite the recruitment of Ops roles.
• Optimized operational process flows and identify ways to deliver a consistent, scalable, customer obsessed recruitment experience to all stakeholders
• Partnered with key stakeholders (Business Leaders, Hiring Managers, HR Business Partners and Recruiting Managers) to determine future needs and set and drive enabling sourcing strategies; this requires a deep.
• Set team performance goals and metrics, timelines and a formal tracking process to measure and manage progress.

Seattle, WA, US

• Placed 493 candidates within Amazon Logistics & Operations from August 2019 til August 2020, before stretching into a management role.
• Built and maintained a network of potential candidates through proactive market research and on-going relationship management.
• Conducted in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios.
• Built sourcing strategies related to recruitment that contributed to the long-range growth of the company, implementing any new processes and/or fine tuning standard processes, while supporting Amazon's mission to.
• Partnered with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.

Menlo Park, CA, US

• Recruiting, evaluating, and placing finance and accounting professionals in full-time positions with our clients.
• Developing and growing a client base and new business opportunities by introducing our services via telephone and in-person meetings with new and existing clients.
• Delivering outstanding customer service to both clients and candidates by providing consistent communication, sharing market trends with clients, and career guidance to candidates.
• Participating in industry trade associations to increase our presence within the local finance and accounting community.

Everett, WA, US

• Continually improved Customer Service procedures and best practices by gathering feedback from customers and customer service team, benchmarking best practices to ensure consistency, developing and maintaining a.
• Achieved Customer Service objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing weekly and monthly action plans; completing report audits; identifying.
• Gathered and analyzed financial data and COGS in order to determine Sales Team’s objectives and quarterly sales goals; ensuring these goals are met and exceeded by consistent follow-up, KPI reporting, and weekly.
• Planned and directed staffing, training, recognition, and performance evaluations to manage, develop, coach, and motivate team to ensure that a high professional standard is achieved.

Minneapolis, MN, US

• Responsible for leading a team that delivers fast, fun, and friendly service to all of the stores guests
• Hired, supervised, and trained team members to achieve Target sales, service and presentation goals
• Managed and oversaw complete production of the front of the store i.e. Check Lanes, Restrooms, Guest Service Desk, Parking Lot, Restaurant Area, etc.

Minneapolis, MN, US

• Responsible for multi-tasking on a regular basis, delegating responsibility effectively, and giving clear verbal directions to others
• Hired, supervised, and trained team members to achieve Target sales, service and presentation goals
• Led teams that provided fast, fun and friendly service to Target guests, both face-to-face and by supporting sales floor teams
• Oversaw complete production of and drive positive sales comp in the Toys & Sporting Goods departments

Minneapolis, MN, US

• Utilized product knowledge to provide a strong guest focus culture that exceeded guest expectations
• Personally responsible with directly impacting store scores with selling service plans and qualifying attachments on certain items
• Trained new team members on how to be an “Electronics Champion”

Minneapolis, MN, US

• Provided fast, fun, and friendly service to guests and responded to all guest requests within 60 seconds
• Utilized knowledge of the sales floor to keep the Target brand experience consistent, positive and welcoming
• Was named Great Team Hero after 5 months of starting

• Walked door to door in order to provide customers with better services and correct any underlying issues
• Needed exceptional people skills to sell products for the company
•  Developed strong work ethicand responsibility due to being a private contractor

Bachelor'S Degree, Bachelor'S Of Arts - English

High School