Head Of Customer Solutions
Australia
At Harrier, we believe in raising the standard of talent solutions in all organisations, irrespective of size or scale. We recognise the impact we have in helping our clients achieve their talent acquisition objectives and shape a strong economic future – making a difference to lives across the regions we serve.We proudly deliver bespoke solutions across:• Talent Advisory • Recruitment Process Outsourcing (RPO)• Project RPO• Managed Service Program (MSP)• Mobility Managed Service (MMS)• Talent Acquisition as a Service (TAaaS)Our purpose, ‘Talent for Tomorrow’, is community-driven and guides us toward genuine customer centricity in all we do. By achieving growth through building meaningful, lasting relationships with prospective and current clients, we continue to evolve our service offering, which includes the unbundling of RPO components.We do not aim to be the largest RPO provider in each market we serve. Instead, our focus is simple – to delight our clients. To provide true business partnering and transformative change through award-winning, bespoke solution design and implementation of evolving talent programs that work. Working in partnership with our customers, we fundamentally believe that by striving to achieve their purpose, we will in turn, achieve our own.We believe that by achieving our own purpose, will help our customers achieving their own. Our guiding goal is to “delight the customer” in everything we do and our mantra is to “solve for the customer”, not ourselves. We are proudly the only Australian owned and run “whole of talent” provider. I'm proud to lead the Customer Solutions group at Harrier. Please reach out to me at nick.ferry@harriertalentsolutions.com.