Nick Frye Email and Phone Number

Multi Site management of Ft Lauderdale & Miami facilitiesTrack P&L metrics and participate in financial analysis & planningDevelop and manage the annual Capital expenditure, sales forecasts, P&L management for assigned plant. Evaluates, recommends and implements capital improvement projects that contributes to increased efficiencies relative to company goals and objectivesTrack budgets and progress towards monthly / annual sales & profit targetsPromote a performance-driven and continuous-improvement environment for manufacturing operations. Foster innovation and creativity.Proactively seeks ways to improve KPI’s particularly decreasing CPU (cost per unit) and maintaining quality, efficiency and customer service.Evaluates manufacturing, production and logistics processes for improved efficiencies at assigned plant.Assess plant performance against Operating Plans & Standards. Ensure plant performance meets area goals and exceeds customer requirements. Maintain the plant’s PSM\RMP and HACCP programsMaintain Preventive Maintenance program and make updates as neededIncident commander/responder in the event of Hazmat leak or spillTrack and monitor safety metrics and communicate these metrics to plant staff.Investigate & review accidents & injuries with follow-up as necessary. Ensure timely and accurate documentation is completed.Establishes standards of performance including timely and accurate use of the performance management process to evaluate and communicate effectiveness and suggestions for development opportunities.Supervise, develop, and coach supervisors at the plant. Work with management team to support employees on their growth and development. Motivate employees to contribute at their full potential.Identify top talent and be a mentor and advisor for these high performing employees. Outline succession plans to identify growth opportunities for top talent.Coordinate the hire and train employees and interview for key positions.

-Provide strategic and tactical leadership to the field equipment service team, regarding the maintenance of Reddy Ice’s approximately 70,000 ice merchandisers, 3,500 in-store ice making and bagging machines. Manage end to end process and financials for FES equipment.-Create and execute the overall field equipment service strategies and tactics that support Reddy Ice’s customer service, financial, and operational objectives.-Develop and manage a “demand-driven” process of purchasing new equipment and repairing existing equipment in accordance with customer demand/forecast.-Track and ensure the Merchandisers and Ice Factories are yielding the designed EBITDA per asset.-Collaborate with IT and other internal partners to develop and continuously improve the tools, processes and systems used by the field equipment service team. This includes parts management, handhelds and other IT systems and reporting functions, repair tools, etc.-Manage budget for OCS Field Equipment operations. Analyze and forecast relevant budgets and impact to P&L targets. Conduct financial analysis to understand variances, deviations, and overall performance and calculate financial metrics. Perform root-cause analysis to understand drivers of financial performance.-Provide the annual end-to-end capital requirements of a demand driven process in collaboration with commercial and operational teams.-Utilize Lean Thinking, Principles and Tools to improve employee effectiveness and utilization to assure labor budgets are met-Collaborate with the Commercial team with recommendations for field equipment placements and de-installations.-Meet with customers to improve service and grow Reddy Ice’s business. -Recruit, develop and retain strong talent. Create a positive culture that makes Reddy Ice a great place to work.-Establish Daily, Weekly and Monthly KPI’s to assure we are on track to meet our Operational and Financial goals.

Direct a team of 14 direct dedicated reports, 16 dotted line reports and 164 indirect reports. Responsible for fleet management consisting of 298 heavy duty, 352 light duty vehicles and 916 material handling equipment. ▣ Led the expansion of distribution network and renegotiated lease terms resulting in 425k savings in fleet spend and 420k savings for total department budget YoY▣ Maintain the fleet by ensuring vehicles are safe, maintained correctly, properly registered, titled and inspected in compliance with all government regulations▣ Contain costs by managing fleet vendors, establishing metrics to support fleet maintenance operations and monitor performance to drive continuous improvement▣ Responsible for maintaining detailed fleet inventory, collaborating with IT to develop a database and process for updating mileage, vehicle history, vehicle numbering and vehicle movement/location▣ Oversee payments for citations, fines, violations, invoices, permits, tags, registrations and inspections, audit warranty work to ensure the company receives correct warranty payments ▣ Streamlined the coverage to support a 24/7 operation resulting in cost savingsHighlighted Accomplishment▶Regional Routing Manager duties: Restructured the Regional Logistic Manager to improve job function and created the new job description and job duties which has increased process improvement.▶Roadnet Customer ID change project: System update requiring all Customer IDs changed to unique ID for compatibility with iSeries accounting. Changed 6000+ customer files using SQL sequencing coding. The transition was in real time with no parallel systems running. The change was completed in 1 day with seamless transition and zero service disruptions.

Led routing design and execution across regions, with ongoing optimization to reduce both stops and out-of-stocks to improve customer service. Led change management across the regions implemented demand driven routing and phased out static routing.▣ Collaborated with corporate supply-chain team and RRM’s from other markets on system-wide routing improvements and sharing of best practices for initiatives to reduce cost and improve customer service▣ Supported field execution and compliance with routing plans; refined plans as required▣ Drove improvements in routing, field execution of routing and fleet optimization by redistributing by demand location, driving toward the optimal number of vehicles in accordance with routing plan ▣ Developed metrics /KPI’s to measure under-service, over-service, skipped stops, unscheduled stops, fleet differential from plan resulting in significant continuous improvements▶ Recommendations received from: V.P. Field Operations Reddy IceI have known Nick for approximately two years. During that time, Nick has proven to be an outstanding leader and coach to our Mid South Region team. Nick has a work ethic second to none as he is dedicated to improving our delivery route efficiency and safety. For example, Nick and his team maintains 400 + routes for 22 locations and has reduced cost by 11% annually. In addition to Nick’s strong command of route management, he played a significant role with the Mid South region being #1 in Safety. One of the many examples of Nick's high engagement with safety was his leadership on our weekly conference calls on driving behavior as measured by Telogis. Nick has a strong aptitude and emotional intelligence which has proven to be vital to our success.

Manage a team of 18 direct and 5 indirect reports with accountability for route building for 4 locations average of 20 daily routes. Adjust routing plan throughout day to constantly achieve capacity. Responsible for hub fleet consisting of 16 Heavy Duty Vehicles and 11 Pallet Jacks and 1 forklift.▣Managed all aspects of market customer service through the CSR/Dispatcher function and maintain customer information such as delivery hours and ice capacity▣Established optimal static route frequencies and maintain optimal static routes, adjusting regularly as required▣Managed driver execution and DVM board; coach hub drivers on performance; investigate and eliminate skipped stops, DNS, unscheduled stops and hours in excess of plan▣Created a culture of safety by communicating, training employees, managing safety programs, initiatives and KPIs ▣Responsible for fleet lease and repairs, worked with tire vendor to maintain tires and negotiated cost reduction in retreads and new tires resulting in cost savings of 10k in 2016

Directed a team of 40 delivery drivers and responsible for 2 territories. Managed the day to day execution of routes built by a central team. Trained delivery staff and managed customer relations to ensure quality service.

Managed sales, delivery and operations for the southern region serviced out of Hardeeville SC. Areas covered Hinesville GA, Brunswick GA & Statesboro GA. Maintained customer relationships and ensured proper display and shelf space was allocated for all products. ▣Performed store resets and negotiation the amount shelf space. Balanced warehouse inventory and balanced all daily warehouse deposits▣Built and modified a Pre-Sales Structure with other management for delivery and ordering efficiencies

Responsible for presales and managing all account locations for Cheerwine and Dr Pepper products. Maintained shelf presentation, inventory levels, merchandising and customer relationships.