Nikolay Gergov Email & Phone Number

As a Dual Rate Pit Manager at Seminole Hard Rock Hotel & Casino Hollywood, I oversee the daily operations of the casino floor, ensuring compliance, security, and customer service standards are met. With over 23 years of experience in the gaming and cruise industry, I have a proven track record of improving operational performance, guest satisfaction, and team development.I am passionate about casino management, gaming and travel, and I have extensive knowledge of slot machine analysis, marketing, hospitality, and compliance. I have also worked as a Casino Pit Supervisor and an Assistant Casino Manager/Casino General Manager at MSC Cruises and Royal Caribbean Cruise Line, where I managed the casino budget, inventory, staff, and promotions. I have successfully handled multiple challenges and opportunities in a fast-paced and multicultural environment. I am a hard worker, a fair leader, and a customer-oriented professional who strives to deliver excellence and value.