Nick Gillott Email & Phone Number

Reading, United Kingdom

Third line support of Exchange on-premises and online (Office 365).Troubleshooting complex issues, helping with migrations to the latest version of Exchange and migrations to cloud based solutions. Working with customers and Technical Account Managers around the world.Reviewing customer design documents confirming support of objectives and making recommendations. Working with customers from 1 to >250,000 mailboxes in Exchange on-premises and Office 365.Part of the Senior Technical Leadership Program and technical leadership development programs on their advisory boards, helping individual contributors become great leaders.

Team leader in retail. 4 in the team plus me delivering projects and commitments to 1,000 staff, 160 servers and 5 sites.

Looking after the infrastructure of a 50,000 student company across dozens of sites on an MPLS / WAN. Provision of back office services, networking devices, email and SQL server to staff and students.

Head of IT for an international, market leading publishing company based in London. All aspects of IT covered from basic support up to enterprise architecture.Departmental management, budgets, strategic planning, server architecture, project management as well as running a support department.

Head of Research for a TV investment company active in about a dozen countries.

Hired to collate the industry information to feed to the Board of Directors for strategic planning, this role brought together market research, analytical skills, database programming and business requirements.