Nicki Decloux Email & Phone Number

Vancouver, British Columbia, Canada

Responsible for engaging with key clients and partners to ensure that their needs are met by the Clariti Cloud solution. Over a decade of expertise in implementing complex Permitting, Licensing, Planning, Code Enforcement and Inspection solutions.

Ensure the ongoing success of the full portfolio of BasicGov customers by providing expertise at the pre-sales, sales, project implementation and post-sales stages. Engage with C level customer stakeholders to evangelize BasicGov product. Develop an understanding of the customer's future technology needs to anticipate and propose solutions that lead to.

Vancouver, BC

Manage a team of implementation consultants to deliver multiple public sector permitting and licenses solutions on the Salesforce.com platform. Provide solution expertise to the team; develop and document best practices in product business analysis and solution configuration.

Manage implementation projects for public sector permitting and licensing solutions. Act as BA, Client Engagement manager, project manager and / or implementation lead on projects ranging in size from $100k to $2.5 million. Work with the client on business process review and re-eingineering to maximize the benefits of the BasicGov system. Support the.

Vancouver, BC

Implement and support permitting and code enforcement solutions on the Salesforce.com platform. Client base initially consisted of small cities but grew to include the our first state-level project. Co-facilitated business analysis and led the configuration effort in that project. Assisted on RFP response for the project. Scripted and conducted the sales.

My primary role is to create relationships with partners and potential partners who will become our channel. I am responsible for product positioning, marketing and sales and web site content as well as playing a role in product management by creating product help files and tutorials.