Nickie Giffey Email & Phone Number

Fargo, North Dakota, United States

Moorhead, Minnesota

• Collaborated with team members to analyze, design, adapt, and develop 28 instructor-led training (ILT) modules integrated with multimedia to increase learner engagement which resulted in a 30% increase in learner.
• Partnered with team members to write knowledge checks and assessments to measure course effectiveness.
• Connected with a cross-functional team to perform need analysis, design, and develop blended learning and virtual instructor-led training (VILT) modules to increase learner engagement, participation, and desired.
• Conducted a comprehensive continuing education needs assessment for union members, resulting in an eLearning module that enhanced learner behavior and knowledge, enabling independent form completion.
• Executed needs analysis, designed, and developed video, audio, and graphic content utilizing and editing WeVideo, fostering heightened learner engagement and subsequently driving positive behavioral outcomes to meet.
• Composed ILT using the ADDIE method and adult learning theories and principles to captivate, inspire, and develop basic skills for multiple audiences during a Metro Tech Camp.

Fargo, North Dakota Area

• Managed multiple projects to meet quality standards and on-time deliverables by driving innovation that reduced cost and increased production.
• Collaborated with various department SMEs and stakeholders to gain process requirements for design and development of SOPs and software tools to ensure content accuracy and alignment.

Fargo, North Dakota, United States

• Designed and developed processes, tools, and ILT modules to ensure Dealership POI Quality which resulted in a 33% increase in learner productivity.
• Contributed to Agile teams during scrums and sprints as a Point of Interest (POI) subject matter expert (SME), completing all major tasks and assigned deliverables by the deadline or earlier.

Fargo, North Dakota Area

• Engaged the ADDIE process as a Technical Trainer to design and develop ILT and VILT modules, courses, microlearning, facilitator guides, and job aids using adult learning theories and principles to increase.
• Performed needs analysis to recommend the most effective instructional modalities, including instructor-led training, scenarios, simulations, and blended learning approaches for 100’s of adult learners.
• Developed clear and measurable training objectives in alignment with organizational goals, ensuring that learning outcomes were clearly defined and achievable.
• Designed and implemented a variety of assessments, including quizzes, tests, scenarios, and performance evaluations, to gauge learner comprehension and skill acquisition.
• Conducted ongoing assessment and evaluation of learner performance and training effectiveness, making data-driven improvements to enhance the learning experience.

Educational/Instructional Media Design

Bachelor’S Degree, Elementary Inclusive Education

Associate'S Degree, Accounting