Nick Lear Email & Phone Number

Ashby-de-la-Zouch, England, United Kingdom

Ashby-de-la-Zouch, England, United Kingdom

Leicestershire

Peterborough, England, United Kingdom

Responsible for managing delivery of change across product teams within Logistics (JDA WMS / Knapp WCS and Logistics Apps) along with Logistics test teamImplemented Kanban Agile in Jira for WMS team to manage small change and defectsAgile Coach educating & driving improvements to delivery processes – leading retrospectives & deep dives into issues to.

Coventry, United Kingdom

Responsible for the overall delivery of projects, changes and bug fixes to a number of high profile retail clientsManaged & developed a team of project managers, delivery consultants (BA’s), full stack developers (on and offshore using.NET and SQL) and outsourced testersWorked closely with Product & Application Support teams to drive changes to the.

Nottingham, United Kingdom

Project Managed successful online Total Loss process pilot with major insurer resulting in improved customer feedback, 24-7 availability (meaning customer could complete the transaction when they wanted - not limited to call centre opening times), higher first time agreement of settlement value and lower average settlement values compared to the call.

Coventry, United Kingdom

Implemented Ethical Trade Product with major retailer - including key developments to features in the product alongside delivery of a bespoke Supplier Portal for all supplier communications & integrations to control clients business process. This enabled client to have system control on Ethical and Technical Audit Status of their factories with automated.

Coventry, United Kingdom

Responsible for the delivery of projects to multiple clients across the retail and insurance sectorsDelivered LIMA (Logistics Management System) upgrade to major retailer working as part of a wider team in the client as they were upgrading core systems. This enabled the client to be more flexible with ordering products giving better stock control.Owned end.

Responsible for working with the Global Supply Chain & eCommerce functions to aid in development & deployment of continuous improvement plans.Implemented strategy matrix (policy deployment) & balanced scorecards with leadership teams to understand priorities / initiatives & resourcing of initiatives.Drove leadership engagement & accountability in the.

Bolton

Managed projects with commercial property claims & from 2010 commercial intermediary. Refined my client centred consulting skills to build long term relationships with senior stakeholders to identify the key opportunities across customer & financial business drivers.Facilitated teams to shape the projects & support them through delivery. Programme managed.

Birmingham, United Kingdom

Project to implement system to link the claims supply chain closer to the claims function - reducing the time spent to instruct a supplier from 15 minutes per claim to under 1 minute, providing the supplier with all the information to complete their job (so reducing phone traffic from suppliers to claims department for further information), providing.

Birmingham, United Kingdom

Delivered 6 sigma improvement & process management projects in a wide range of areas (from increasing sales to improving service / efficiency in claims). Given initial brief then set up the project team & scoped the projects through to delivery of improvements through the application of DMAIC or DMO approaches.

Birmingham, United Kingdom

Delivered 2 week improvement projects with suppliers across Europe. Responsible for leading supplier team to define the issue having biggest impact using lean and 6 sigma tools.Used 6 Sigma at the strategic business level to aid suppliers in understanding their products and processes through the development of a robust business operating system.Delivered.