Nick Ledgar Email & Phone Number

United Kingdom

United Kingdom

Uk

Achievements:• Renewed key client contracts with beneficial commercial terms (£60m)• Introduced profitable new line of business to multiple Clients (£3m) (Business Banking)• Exceeded all commercial targets across all client P&L’sResponsibilities:• Develop and execute Account Development Strategy for multiple Connected Living Clients• Develop and execute relationship expansion strategy for all clients• Lead and develop Account Managers driving exceptional performance• Acquire new business opportunities, co-ordinate/submit tender responses and complete contract negotiations• Responsibility for multiple P+L’s with contract values in excess of £250m

United Kingdom

Achievements:• Awarded “Top Notch” (rated best in world) and awarded Family Holiday to St. Kitts & Nevis• Introduced a profitable new line of business (£5m) (Airport Lounge)• Renewed/Negotiated Contract extensions with 4 large UK retail banks (£110m)• Exceeded EBITDA targets by £4m through new business and commercial re-pricing negotiationsResponsibilities:• Create and strengthen client/supplier relationships at the highest levels• Report and present account performance in multiple regulatory governance forums• Generate incremental value through effective management of client contracts, reducing inefficiencies and driving a continuous improvement agenda

United Kingdom

Achievements:• Awarded and implemented a profitable new line of business to a number of clients (£6m)• Renewed a major client contract with beneficial commercial terms (£21m)• Exceeded commercial targets by £0.9m through new business and commercial re-pricing negotiationsResponsibilities:• Sole responsibility to develop client plan and deliver in year contract performance requirements• Manage internal and external stakeholders to support the delivery of contract services and key metrics• Identify opportunities to introduce incremental products and services• Review contractual performance and recommend appropriate measures to improve performance• Client/project budget accountability• Co-ordinate, respond, submit and present tender responses

Crewe, United Kingdom

Achievements:• Exceeded EBITDA targets in excess of £1m• Supported Senior Client Manager on 3 accounts taking sole responsibility of 1 of these accounts• Received positive feedback on my personal performance from senior client stakeholders• All contractual obligations successfully deliveredResponsibilities:• Update clients on performance and initiatives at monthly reviews• Make recommendations to improve commercial performance• Monitor & co-ordinate successful delivery of operational contractual obligations• Distribute & take accountability for MI/performance

Crewe, United Kingdom

Achievements:• Executed testing schedule for a new operating platform and delivered plans & opportunities to key ClientsResponsibilities:• Document business requirements for new CRM, Manage UAT schedule & Run Client Readiness workstream

Achievements:• Identified and deployed efficiencies for LSG’s internal website; equivalent £54K saving per annum. • Successfully designed and rolled out new bonus scheme for all operational areas, driving key behaviours • Positively recognised by LSG directors upon presenting my ‘Future Leader’ program feedback• Awarded ‘Achiever of the year’ and awarded holiday to CyprusResponsibilities:• Successfully manage and develop departmental teams and individuals to deliver/improve KPI results• Work cross functionally in order to achieve objectives and support the wider business• Review and challenge best practices, identifying and implementing changes to improve efficiencies• Ensuring customer excellence through on going evaluation and improvement of departmental processes