Nickolas Mellace Email & Phone Number

Lexington, Massachusetts

Watertown, Massachusetts

Greater Boston Area

- Intercept inbound sales calls to answer questions, address concerns and build quotes to provide simple and easy-to-install home security solutions, as well as excellent customer service- Provide technical support to pre-existing system owners through the use of company intranet and hands-on product knowledge -Follow up with potential customers by placing outbound calls to those who have expressed interest in the system through voicemail/email- Meet high sales goals and expectations for customer engagement as a member of our company's Sales Expert team

Cambridge, Ma

- Receive inbound calls from pre-existing and potential ticket holders, and assist in the acquisition of tickets and/or season passes for shows at the Loeb Drama Center- Set up and break down computer systems for will call ticket pickup in the theater lobby- Answer questions and address accessibility concerns for upcoming Loeb Drama Center productions and provide excellent customer service- Perform stand-in ushering duties for shows when staff is low or otherwise unavailable

Back Bay, Ma

Greater Boston Area

- Perform administrative duties such as stocking inventory, assisting with coffee orders and handling additional paperwork- Train new hires, mediate employee breaks, oversee general facility operations- Provide excellent customer service as the face of Flat Black Coffee Company

Stony Brook, Ny

- Participate in staff meetings to discuss and implement new strategies for customer and employee satisfaction- Coordinate and host bi-weekly open mic night, including set-up and breakdown of electronic equipment- Train new hires, stock shelves and toppings, provide quality customer service- Supervise shifts, mediate employee breaks, oversee general facility operations

Pulled clips and assisted in the editing/ production of original content for Beast TV, the video section of The Daily Beast websiteWrote headlines and copy for original and aggregated videos

Bachelor Of Arts (Ba), Multi/Interdisciplinary Studies

Activities and Societies: Stony Brook Vocalists, Stony Brook High C's

Advanced Regents Diploma