1st and 2nd line office and production support

Desktop tech support at Advanced Accelerator Applications, a Novartis company

Windows 10 network Rollout & UCC/Skype/Outlook migration for Generali. Responsible for Laptop migration and floorwalker to one of big four consulting firms in West-CH.

Selling and Implementing omni-channel shopping, ordering and paying services to retailers and partner banks.

Working with partners that are implementing mobile services and moving towards NFC

Responsible for distributors in UK, Hungary, Poland and OEM direct sales.Key Account and project manager for the delivery of Saia hotel room controller to a hotel chain.

Researched the consumer propositions for NFC in Europe and built the sales funnel from a base of zero in 2005.Developed strong partnerships with leading industry players in payments, transportation and event ticketing, government mobile operators and retail, and in specific cases jointly worked on NFC business cases.Responsible for the O2, Visa, Barclaycard and Transport for London project that launched the UK’s first multi-application and large scale pilot of NFC mobile phone technology during November 2007.

Responsible for the Lausanne office Network and Services sales and managed the technical sales support team.Account manager for the launch of the Orange data and voice network in Switzerland. Annual sales pipleline tens of million CHF.Sold spare parts handling, FLS, SLS, software licence, maintenance and end to end system/consulting services. Responsible for value added system platforms including text & picture messaging, data services (EDGE, GRPS, 3G), OSS. Bid manager for the Orange 3G/UMTS nationwide supply and deployment contract and functional responsible for commercial & pricing annexes.

Bid and commercial & pricing manager for GSM system tenders for Diax/Sunrise, France Telecom, Deutsche Telekom and Orange (UK)Project managed the Ericsson services for Sunrise assisting them in their COMCOM licence applicationAccount manager, Ericsson supply contract negotiations with Sunrise

Responsible for Ericsson network sales, and the hiring of the local account team. Customer key account and bid manager for tenders in Northern India.Account Manager for the New Delhi customer (Bharti) and responsible for network rollout following contract signingSigned phase 2 contracts with Bharti and one other operator in North West India.

Organised conferences, created promotional material, ran the marketing program and targeted key prospects. Main achievement included flagship orders in Malaysia and Italy for the fixed and mobile network operators customer care, integrating numerous CRM databases.Established global purchase contracts with key hotel chains including Scandic, SAS, Hyatt and Holiday Inn for the rollout of Ericsson hotel systems.

Responsible for marketing, dimensioning and pricing of new Ericsson products for Vodafone. Configured and ordered mobile systems, corporate mobile access solutions, and operator call centre solutionsSupported the account manager in signing the contract for network voice mail systems.Bid manager for network management and intelligent network tenders

New software release testing and rollout, market adaptations, and British Telecom hardware approval testingBritish Telecom National Support team including 24hr on callManager for Airport Authority telecom implementation project and Ericsson special projects group