Nick Roundtree Email & Phone Number

Chicago, Il, Us

Greater Chicago Area

Partner with Ownership and Senior Regional Manager to oversee the lease-up and management of 350+ luxury residences and townhomes featuring state-of-the-art amenities.• Collaborate with the construction team to coordinate unit delivery schedules, address punch list items, and ensure seamless move-ins for residents.• Lead and inspire a high-performing team, hosting regular strategy meetings to align with leasing goals and elevate the luxury experience for residents.• Foster resident satisfaction and retention by delivering personalized customer service, addressing concerns promptly, and maintaining a consistent 24-hour turnaround on service requests.• Conduct comprehensive property walkthroughs to ensure all areas reflect a luxury standard, coordinating with maintenance and vendors to address any deficiencies.• Negotiate and manage vendor contracts to optimize service quality while aligning with community standards.

Chicago Metropolitan Area, Illinois, United States

Oversaw 400 luxury apartments and townhomes across three scattered-site properties. Skilled in managing day-to-day operations, tenant relations, leasing, budgeting, vendor coordination, and maintenance oversight.

The Carillon Luxury Residences - Kirkland, Wa

Property Manager works in conjunction with Property Manager in the overall operation of 131-luxury apartments home. Responsible for leasing, managing delinquencies, legal notices and performing pre-close and closeout accounting processes.• Currently managing the leasing of an additional 208-unit mid-rise building downtown Seattle.• Consistently maintain 5% ATR.• Manage lease renewals, renewal pricing and incentives.• Responsible for shopping competitive properties and completing a monthly market analysis.• Audit all new and existing resident files for accuracy.• Inspect buildings and grounds on a regular basis to ensure safety and cleanliness while partnering with Maintenance on items needing repaired.

Kirkland, Washington, United States

Full-service property manager assisting team lead with portfolio of 100+ residential properties. Responsible for the direct management oversight of assigned residential properties. Manage the leasing of all new and existing portfolio properties. Conduct property management appointments/presentations with leads and referrals. • Manage all aspects of assigned properties in conjunction with the use of Appfolio.• Conduct Spring & Fall physical inspections of each portfolio property.• Schedule and oversee contract vendors.• Maintain a positive, productive relationship with tenants.• Work with owners to accomplish financial goals and report on financial performance.• Address tenant concerns or issues in a timely manner.• Work with Accounting in collecting late rent payments.

Boise, Idaho

Operated a highly successfully boutique real estate brokerage by managing a high-achieving team of real estate professionals and support staff in applying cutting-edge sales and marketing tactics. Applied exemplary interpersonal skills in building trust and rapport with clients and ensuring consistent client-oriented dedication throughout all staff members. Encouraged teamwork among staff members and set clear expectations for performance to support and encourage high performance in a competitive marketplace. Delivered directions to staff members and clients through written and verbal communications, ensuring consistent compliance with all defined service, quality, and regulatory guidelines. Pioneered innovative targeted marketing tactics to reach key demographics and support brand visibility.• Effectively managed the sale/close on 150 homes per year, resulting in $50M+ in annual sales. • Assigned territories to each real estate agent and developed a commission compensation plan to reward agents for meeting and exceeding sales goals, including spiffs for referring business to other territories.• Utilizing data exported from the Intermountain Multiple Listing Service, built a variety of reports to keep clients and agents updated on local market trends specific to their neighborhoods/territories.• Prospected leads with the use of online advertising and social networks determining which agent would receive lead based on agent production and performance.

Seattle, Wa

Ensured the success of various projects by effectively interfacing with key stakeholders and administering financial initiatives. Led the successful implementation of various projects to restructure the Financial Counseling Department at the head of a 35-member team. Developed new Standard Operating Procedures based around continuously improving operational efficiency and implementing innovative new processes and process revisions. Managed project schedules, system requirements, and specifications to ensure completion within timeline and budgetary requirements. Interfaced with executive leadership personnel to deliver weekly project updates.• Led the implementation of a new Point-of-Sale (POS) system in collaboration with third-party consultants to improve accuracy and increase efficiency in evaluating inventory, sales patterns, and reordering.• Successfully oversaw, reconciled and forecasted the institution’s 35 cash accounts, including the Medical Center’s primary operating account, with an annual volume of $500M.