Nick Runco Email & Phone Number

Leander, Tx, Us

Seattle, Wa, Us

* Managing global teams of Engagement Managers/Consultants, Sales Engineers, Technical Relationship Managers and API Documentation. * Managing global adoption programs for software company integrations, operational APIs and property manager suppliers.* Responsible for enabling integrations with property managers and property management software companies globally across the Expedia network including EMEA, APAC, South America.* Assisting global product, marketing, engineering and support teams with integration related issues and corporate sponsored initiatives.* Participated in multiple product leadership teams related to global inventory, traveler ecommerce, traveler reviews and inventory distribution.* Partnered with multiple Expedia and Vrbo organizations to plan and kickoff large scale adoption programs across thousands of suppliers.

Implementation Team Manager:Managing team of 6 engagement managers and 2 business analysts with an active pipeline averaging 100 projects. Responsibilities include assisting all professional services departments with various internal projects, defining development requirements for enhancements, providing monthly billing, accounting reports and statistics for the implementation department.Implementations involve:* Gather and document customer requirements* Develop industry specification plans* Identify data requirements and business rules* Configure and implement Affiniscape's applications which include an Association Management Database (AMS) and Content Management System (CMS)* Advising on website design and content structure* Support the product development team with requirements identification* Define implementation timelines and ensure milestones are achieved on time* Proactively solve problems, challenge the status quo, and generate new ideas* Work with other departments within Affiniscape to actively own and resolve account issues* Mapping, transforming and importing partner/client data from multiple data sources (.csv, .xls, .mdb)* Configuring proprietary database to meet the associations need including event, accounting, querying, reporting and membership modules* Assisting with graphic consultations and content management setup and transfer* Working in a sales engineer role to assist with prospective client demonstrations* Managing DNS modifications, email hosting and email client configuration and domain transfers* Preparing Statements of Work* Managing Merchant account and payment gateway setup

Us

• Managed the Decision, Analysis and Design department. The DAD group’s primary function is translating mortgage underwriting guidelines, pricing and business practices into ARC Systems proprietary automated financial underwriting software. This group is made up of mortgage professionals with a proclivity for technical training and development. • Established, planned, budgeted and lead the prioritization of resources for each client of the DAD team to ensure the rapid and reliable solutions to client difficulties. This often required a Project Management skill set to define project scopes, estimate, schedule, implement and test enhancements.• Experienced in coordinating enhancement requests and issue analysis with client base, third party providers and internal staff to establish solutions in a leadership role.

Performed processing, origination, auditing and credit underwriting for several home equity mortgage programs. Multi investor underwriting experience. Previous positions included customer service and special projects

Santa Clara, Ca, Us

Responsible for Student System Training accounts and credits. Performed basic accounting functions for monthly training transaction reports.