Nick Scheper Email & Phone Number

Cincinnati, Oh

● Earned activator award Q3 2020 for work on transitioning 10 customers to newly launched product● Earned Excellence award Q4 2021 for 20 testing days in Q3 to assist the launch and development of 2 new products● Promoted to Field Service II in February of 2023● Awarded Road Warrior for 2022 and 2023● Uncover customer pain points and work interdepartmentally to resolve issues including customer care campaigns where I reached out to 102 customers to uncover billing, hardware, and user training issues. At that point I would educate the customer or pass them along to the appropriate department that could solve the issue. ● Develop install skills to assist other teams during slow training periods● Discover sales opportunities while training customers

Norwood, Ohio, United States

● Was promoted from teller to Universal Banker/teller within 5 months of hiring ● Was awarded bronze shield award in October 2018● Discover deeper needs for customers and suggest products with greatest benefits● Transactional with a sales focus to lead the region in referrals 2 quarters and increase credit card sign ups● In charge of ATM and cash ordering for the branch as of October 2018● Invited to sales and service luncheon Q4 2018 for consistently topping the region in referrals and for credit card sign ups

Socialize and interact with bar customers to entertain and encourage sales. Maintain a working knowledge of inventory and drink recipes in order to mix all drinks for the restaurant. Open and close restaurant and count all money.

Bright, In

I would organize crew members into different jobs. assign duties for each shift. insure that everyone was working and being efficient. I also counted money, deposits, and certain inventory items.

Establish and oversee a point based disciplinary system. Organize and oversee 3-10 crew members. Evaluate quality of work based on speed, quality, accuracy, and friendliness. Adminster grill crew memeber reviews and contributed to raise decisions.

Bachelor'S Degree, Biochemistry

Activities and Societies: Pre-med society, xavier rugby club, model UN

Junior

Activities and Societies: Xavier Men's Rugby club, Pre-med society, Star community service