Nick Olsen Email & Phone Number

Lehi, Ut, Us

Knoxville, Tn, Us

Responsible for the transition and change in technical approach of the organization after the acquisition by Inhabit.- Led and directed the development of an AI Service leveraging OpenAI and other generative AI platforms to deliver a fully automated Virtual Leasing Agent- Organized and led the restructuring and replacement of all senior leadership of an entirely off-shore team of 70+ members with less than 5% attrition- Implemented proper Agile methodologies among both the Product and Development teams- Successfully transitioned the team from a monthly to a weekly release cadence and shortened sprint lengths for more frequent delivery- Implemented a structured QA team that increased quality and reduced off-cycle/hotfix releases by 80%- Led the full infrastructure migration from Heroku to AWS- Established and maintained SOC 2 Type 2 and PCI Compliance every year

Plano, Texas, Us

Responsible for the transition and change in technical approach of the organization after the acquisition by Inhabit.- Directed the development efforts of incorporating multiple sister brand products into the ResMan platform- Led and directed the development of an AI Service leveraging OpenAI and other generative AI platforms to deliver a fully automated Virtual Maintenace Agent- Directed the development of white labeling other Inhabit lead products into ResMan- Continued the modernization effort of breaking the original monolithic application into individual scalable services- Led the effort of modernizing APIs into true RESTful APIs- Started a mobile development team and led the building, testing, and successful deployment of mobile applications- Responsible for planning, budgeting, and overseeing entire infrastructure footprint for multiple platform providers including Azure, AWS, and Heroku- Continued establishing a more mature technical leadership structure including hiring Director and Architect level leaders- Oversaw the continued maintenance of PCI and SOC compliance including review, adjustment, and enforcement of policies and procedures- Led innovation efforts to unify Inhabit development work by building shared services to be used by all product lines- Fully managed the regulatory efforts around registering and maintaining A2P 10DLC compliance for SMS communication

Plano, Texas, Us

Lead and direct the software development organization through the entire software development life cycle while still maintaining a very hands-on technical and software development contributing role.- Successfully transitioned a very flat development organization into one with multiple teams and their own individual technical and product managers- Developed and implemented a career progression framework for all levels of engineers- Oversaw the establishment and continuous management of full QA coverage on each development team- Stood up offshore QA and onshore and offshore software development teams - Maintained the highest Employee Promoter Score (EPS) in the company year over year - Key in-house person responsible for technical due diligence of four software companies - Managed transition and integration of acquired software companies into the ResMan SDLC- Oversaw the ongoing implementation and transition from a monolithic application to a microservice architecture - Lead and directed the overall Azure infrastructure of the application- Consistently joined development teams as participating and code contributing member of the team- Served as the plaintiff’s corporate representative in a successful lawsuit over trade secret misappropriation of the ResMan Platform- Managed expenses and budget for the organization consistently keeping costs under allocated budget- Key technical leader in completion of SOC 1, SOC 2 and PCI audit

Plano, Texas, Us

Lead and direct the architectural approach for various development teams.- Implemented Apigee API gateway for all customer facing API endpoints- Led the ongoing initiative to migrate from a large monolithic application into a microservice infrastructure- Led and oversaw the initiative to standup a data warehouse pulling data from over hundred individual client databases Languages: JavaScript, C#, T-SQLFrameworks/Tools: jQuery, Vue.js, ASP.NET MVC, Entity Framework, SimpleInjector

Plano, Texas, Us

Lead and direct the development of residential property management software for multi-family real estate industry.- Designed and maintained a software platform from the ground up to manage all accounting (Accounts Receivable, Accounts Payable, and Cash) needs of a property management business in addition to functions required for lease and resident management- Grew the development team from one to fifteen developers- Managed the transition from a single development team to establishing team leads with their respective teams while maintaining a sense of unity among the teams- Implemented Scrum and Agile methodologies- Responsible for translating client and industry feedback into technical specifications for development projects- Managed the production environment utilizing Windows Azure, SQL Azure, Azure Cache, Service Bus and other Microsoft Azure PaaS technologies- Led the development of an open API that is used by over 150 vendors in the industry Languages: JavaScript, C#, T-SQLFrameworks/Tools: jQuery, Vue.js, ASP.NET MVC, Entity Framework, Ninject, SimpleInjector

As the lead software engineer at Sequoia Real Estate Management I was tasked with the responsibility of becoming a master of the property management industry and translating the needs of an underserved industry into a software solution that could solve the day-to-day problems of residential property management.- Learned the "ins and outs" of an industry that I had never worked in - Interviewed and documented industry professionals on their struggles and difficulties with current solutions provided by the market- Translated common workflows and processes used by those in the industry into simple and easy to use software solutions- Trained, implemented and supported clients on how to use the software that was developedLanguages: C#, T-SQLFrameworks/Tools: Entity Framework

In charge of development of software to take down, store, process, and ship orders. Also the primary contact for technical necessities.