Nick Taylor Email & Phone Number

Santa Monica, California

Santa Monica, Ca

Oversaw day-to-day operations supporting all aspects of IT for international law firm. Accountable for solution design and deployment, strategic IT planning & execution, program management, staff training & development, server & desktop support, and technology implementations. Supervised 35 employees including 4 direct reports. Spearheaded efforts to outsource operations to two external datacenters.Key Achievements Include:▪ $1.5+ million in cost savings realized by applying virtualized technologies across company’s IT infrastructure. ▪ $1 million authorization leading to technical architecture redesign for new, robust business continuity platform achieved by understanding key motivators of Board. • 80%+ in time savings achieved in producing documents by introducing document automation technology. • Achieved 20% increase in secretarial productivity by influencing leadership to approve rollout of digital dictation

Led IT department with accountability for company’s network and technology infrastructure. Supervised team of 20 indirect reports and three direct reports. Accountable for all aspects of IT services and support, including complete redesign of firm’s technical architecture. Served as Member of Management Board.Key Achievement Includes:▪ $150,000 saved per year by replacing ineffective HR system with less expensive and more suitable product. ▪ Redesigned firm's wide area network infrastructure to correct single point of failure that caused two-day IT outage companywide. • Attracted 10 new clients to firm and retained existing ones by using outsourced extranet technologies

Managed all IT functions covering knowledge management, telecoms, IT support, technology development, training, and program operations. Key Achievement Includes:• $5 million in IT spend slashed by cancelling irrelevant projects / redundant contracts, while renegotiating with current vendor pool. • $1.25 million in additional business realized by implementing litigation support system costing $750,000, with a ROI of six months. • Achieved 20% increase in secretarial productivity by implementing digital dictation firm-wide – becoming largest deployment of digital dictation technology in world at that time. • Increased accuracy and reduced document production time by at least 80% by using document automation technology.

Led global technology operations with team of more than 250 employees and 12 direct reports. Accountable for merger of takeover firm's technology. Tracked and managed £25m global operating budget. Key Achievement Includes:• $40 billion agreement supported by developing world’s first law firm extranet that attracted over 10,000 registered users, while managing 97+ cross-border transactions in three months. • Generated 100s of thousands of dollars in cost savings compared with competitors by recognizing that anticipated "Y2K" meltdown wouldn't happen.

Headed IT department with oversight for IT support & strategy creation, solution development, and training. Supervised 20-member team and 4 direct reports. Key Achievement Includes:• Achieved 15% reduction in worldwide IT spend by switching computer platforms and renegotiating contract with international vendors. • Developed knowledge management system used by all McKinsey consultants. • Planned and executed global project to migrate company’s operating system from Macintosh to Windows in under five weeks.