Nick Warwick Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Queensland, Australia

Design and implementation of an integrated, near real time data platform for the management of the Statewide Operations Control Centre.

Brisbane, Australia

Implementation of numerous business and process improvement initiatives including upgrades to Financial system, and core Clinical Management System and implementation of Microsoft SharePoint365 and Teams365. Established Program Steering Committee with the executive team to identify and prioritise change initiatives across all business areas. Designed the At Home Care business improvement strategy based on a review of operations and end-to-end business process and technologies. Managed the implementation of a SD-WAN across all operational sites.

Brisbane

Selection, design and implementation of Microsoft Dynamics 365 Customer Relationship Management across all residential business units and locations. This role included business and system architecture design, vendor management and end-user training.Other projects include NDIS feasibility study, One Organisation legal entity restructuring and development of the Cost To Serve financial feasibility models.

Brisbane, Australia

Responsible for the Motor assessing and repair improvement program of work across Auto & General's Australian operations.Previous Role:Project Manager - Technology (managing the Technology activities across multiple concurrent projects in the Claims, Assessing, Finance, Underwriting and Corporate business units)

Brisbane, Australia

Leading the Commercial Loans Origination Program of Work to transform BOQ's commercial lending processes.

Brisbane, Australia

Designed and implemented 2 year transformation plan for CUA’s IT Division to improve overall technical and business process maturity. The program included implementing CUA’s Project Management Framework within IT, implement a risk management framework on projects and operations and improve coordination of activities across IT teams. - Coached and mentored staff on project management, commercial management and process improvement techniques. - Implemented vendor management processes within IT and conducted commercial reviews of contractual arrangements to identify potential savings and operational risks associated with IT applications and infrastructure.- Identified “root causes” of process issues in the end-to-end lending process as part of the “Leadership in Action” development program.Previous CUA Role: A/Manager - Operational Risk & Business Continuity - Completed updates to CUA’s Business Continuity Plans following the January 2011 Brisbane FloodsPrevious CUA Role: Resource & Portfolio Manager - Change Office - Managed the CUA portfolio of projects, comprising 20-30 projects at any given time. Projects implemented strategic business change involving technology, process and people changes. - Designed and implemented the resource management approach for managing project resource demands and liaison with resource owners - Implemented the CUA Change Calendar managing conflicts between BAU peaks, project milestones. - Lead regulatory review preparation activities as part of the 2011 IT review.

Program Manager for the Selective Sourcing Program across the Suncorp Group of companies. Responsibilities included: - Designed and implemented refinements to the corporate program & project methodology for complex sourcing projects for the group. - Managed a team of Project Managers to deliver complex strategic sourcing projects operating as a “Centre of Excellence” for the entire Group. - Managed a portfolio of projects each budgeted at $2-5M with 9-12 month duration and 12-18 month payback time. Projects implemented strategic business change involving significant business process re-engineering and substantial organisational change management effort. - Evaluated business cases and designs for all active and proposed projects in my portfolio against corporate investment, delivery and risk guidelines, liaising between various internal and external stakeholders to ensure success. - Developed portfolio, program and project forecasts based on inputs from strategic consulting team and individual project managers. - Developed commercial agreements with suppliers for the provision of products and services for different group entities. - Resolved escalated project and commercial issues as required, often being a mediator between different stakeholder groups.Previous Suncorp roles include:Project Manager Selective SourcingProject Manager Treasury Systems RFP & Vendor SelectionProject Manager XP Desktop Rollout ProjectHedge Accounting & Asset Liability Management ProjectRACTI Integration Project Auto Parts Project

Senior Business Analyst for the initial engagement, feasibility analysis and design of IT projects across the Ergon Energy Group.

Senior Consultant, specialising in Inventory Management, Procurement, Asset Maintenance and general integration of SAP R/3. Client Industries included Manufacturing, Mining, Telecommunications and Engineering Services. Experienced in business process re-engineering, system configuration and development (ABAP/4 coding), organisational change management, training development and delivery, acceptance testing, data conversion and go-live support.

Graduate Analyst Consultant in training. Projects included Telecommunications billing systems and SAP R/3 Implementation (ABAP/4 Developer).

Founder and OIC of the South Australian Country Fire Service (CFS) Promotions Unit. The unit was designed to raise the public profile of CFS Volunteers, and aid in recruiting new volunteers to the service. The unit had a semi-trailer display unit which was built and funded through corporate donations and volunteer effort. The vehicle would visit metropolitan and country shows, and often visit schools and community events, winning numerous awards for the display. Nick also built www.fire-brigade.asn.au - a portal for accessing all CFS stations.

Front-line, emergency response firefighter (concurrent with University Studies).

B.Eng, Electonics Engineering

Electives in Mobile and Satellite Communications. Vacation internships at the Clipsal Electronics Design Lab and Materials Research Lab.

Education record