Customer Service

Transmission Clinic 1822 Lincolnway E. Goshen, IN 2004- 2008Record profits recorded after restructured pricingEstablished several budgets aimed at controlling overhead, expenses and equipment improving employee morale through incentives and bonuses, saving over $40,000 by preventing an over extension of financial strength.Cost to benefit analysis for new equipment and business ventures improving our competitive advantage and gaining a broader market share Performed a quarterly break even analysis allowing the business to easily recognize a loss in profits and turn them into net gains.Excellent customer service skills demonstrated by a steady clientele base Increased profitability for our clients gaining long term client relationshipsEducated clients on the services providedMaintained AP and AR Weekly payroll and benefitsProficient with Microsoft Office softwareSupervised others to ensure several tasks were done in a timely manner