Nick Owen Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

Calgary, Canada Area

Calgary, Canada Area

• Diligently underwrite and assess risks for policies that are accurate and complete in order to always ensure above targeted company quality standard.
• Consistently maintained and gained in-depth knowledge of company/industry standards and regulations in order to ensure compliancy in a constant changing environment.
• Actively listen and understand client needs to recommend or provide alternatives to find the most appropriate insurance coverage, while maintaining risk assessment in order to maintain company profitability.
• Consistently applied personal and company developed sales techniques to exceed personal sales targets in a strong sales driven environment.
• Maintain and exceed call centre statistics to ensure high level of quality and productivity.
• Constant analysis of competition and market trends to ensure high standard of industry knowledge.

Calgary, Canada Area

• Managing and motivating team of 12 employees. Setting weekly and monthly sales targets and developing and utilizing different creative methods to achieve those targets.
• Developing and coaching each employee on skill set and performance on a day to day basis.
• Creating and modifying employee schedules according to business and employee needs.
• Developing creative processes in order to make the business more effective and efficient.
• Extensive use of Microsoft Office for use of daily, weekly and monthly store performance reports.
• Responsible for ensuring proper management of merchandise and store supply replenishment.

Calgary, Canada Area

• Managing and motivating a team of 6-8 employees and ensuring weekly and monthly sales targets are achieved, while consistently maintaining personal sales targets.
• Facilitate in weekly staff meetings and ensuring efficient and accurate staff communication.
• Build rapport with local media and business through and various external and internal events.
• Responsible for ensuring proper management of merchandise and store supply replenishment.
• Successfully implemented innovative division-wide merchandising techniques and standards.
• Developed and maintained visual merchandising schedules.

Calgary, Canada Area

• Carried over and continued to develop and maintained a personal clientele base.
• Consistently maintained the highest monthly average dollar per transaction.
• Implemented creative visual merchandising; specializing in accessories.
• Effectively worked in a commission sales environment.

Calgary, Canada Area

• Successfully developed and maintained a personal clientele; primarily Chinese (Cantonese/Mandarin).
• Achieved total personal sales of about $800,000 per year working part time.
• Implemented creative visual merchandising concepts on a bi-weekly basis, which improved total sales.
• Extensive simultaneous use of two POS systems (Retail-Pro & Holt Renfrew)
• Participated in an extensive one week company/product knowledge Induction Training in New York.

Bachelor Of Business Administration (Bba), Marketing/Marketing Management, General

Business Administration - Marketing Management Diploma

General Insurance Licesne, Insurance, Level 2