Nicky C. Email & Phone Number

Hong Kong

1. Joined as a credit analyst reporting to Head of Credit Department to perform credit review and analysis for ensuring compliance of the Bank’s credit underwriting practices, policies, and procedures.2. Handled a high volume of credit applications/reviews for retail and commercial banking customers and provided comments and recommendations to facilitate management approval.3. Liaised with relationship managers in acquiring necessary and accurate information and completing credit assessment.4. Assisted with other team members in formulating and reviewing for the Bank an efficient set of credit policies, procedures and submissions in accordance with regulatory and management requirements.5. Multitasked to work on various on-going monitoring reports to senior management on credit portfolio and completing ad hoc assignments within scheduled timelines.

Hong Kong

1. Recruited as a credit risk analyst reporting to Assistant Manager, Information Production and working in a team of Information Production to conduct debtor risk assessment for the prospects/policyholder of trade credit insurance on ongoing basis.2. Searched, collected and analysed business information about Hong Kong companies through conducting telephone interviews, on-site/surprise field visits, desk research and public registries.3. Assessed the financial performance and credit worthiness of 20+ Hong Kong debtors from MNCs to SMEs daily by delivering various types of credit reports for survey and risk underwriting.4. Analysed the debtor’s credibility and financial ability based on Coface internal rating model and recommending credit limit/opinion.5. Resolved enquiries from the policyholder/prospects and credit underwriter on the credit report details and explaining the rationale behind the credit recommendation.

Hong Kong

1. Recruited as a credit controller on contractual basis to assist Senior Manager, Debt Collection to manage the portfolio of Asia-Pacific region and supported the department administration.2. Delivered debt collection services for both commercial and trade credit insurance files in Asia-Pacific region through coordinating 10+ external lawyers and service providers. 3. Personally, assigned a portfolio of 100+ delinquency files and handled domestic collection through directly approaching the debtor by sending dunning letters and phone calls in amicable collection.4. Complied and delivered status report regularly to claims team and the commercial client. Efficiently answered the enquiry of case progress for accomplishing customer satisfaction.5. Accurately proceeded the invoice information in group system and generated the billing of commission invoice.

Hong Kong

1. Joined as an intern in Marketing and Sales Department and subsequently worked as contract staff reporting to General Manager, Business Support to support the business growth and perform back-office work. 2. Closely assisted Account Managers of corporate sales team by ensuring correctness of documents and shipment details (i.e. Incoterms, cargo weight, size, distance etc.) in order.3. Correctly documented freight rates aligned with the shipment information to achieve high accuracy on the billing process.4. Organized and consolidated the shipment information of each seller from reviewing files and documents to perform ad-hoc projects assigned by supervisor.