Nicky Chen Email & Phone Number

The Colony, Texas

Forecast Management* Actively seek out designated customer forecasts & enter and maintain forecasts within SAP.* Analyze forecast data to determine variances and trends.* Advise sales of any concerns with regard to forecast inconsistency and seek input for forecast adjustments.Supply Chain Management* Take ownership of the supply chain for assigned customers and resolve supply chain issues.* Review and maintain SAP master settings to optimize inventory levels, purchase order quantities and customer satisfaction.* Maintain purchase price and purchasing vendor-material info records in SAP.Sales & Operations Planning* Interface with Account Managers to ensure collaborative sales forecast for designated customers is maintained on schedule for monthly PSI reporting.* Advise management of any known issues which will affect budgeted inventory turnover days.KPI Management* Measure customer forecast accuracy and factory performance.* Present data to management.Purchase Order And Delivery Management* Run MRP and seek appropriate purchase approvals in accordance with PIC guidelines.* Interface with factory contacts to expedite, defer and cancel orders as appropriate.* Ensure correct method of shipment is utilized and seek approvals for expedited freight charges in accordance with company policy.* Alert related PIC when purchase orders will not arrive in time to meet customer demand.* Track shipments from the factory and interface with logistics contacts to facilitate on-time delivery.* Post goods receipts into offline warehouses, if applicable.Inventory Management* Collaborate with Sales, Accounting, Administration and Factory personnel as appropriate to resolve inventory concerns.* Process scrap orders as appropriate, in accordance with PIC policy.Sales & Operations Planning* Advise management of any known issues which will affect budgeted inventory turnover days

Frisco, Texas

• Analyze customer demands, monitor manufacturing schedules in China and Mexico plant and communicate with vendors in China / JPN and Mexico and reply customers regarding status.• Analyze customer sales data and forecast as compare to production plan• Analysis of customer demand on a weekly basis and input data into SAP.• Tracking account against inventory, production and shipping goals • Inform customer of shipping plans and any adjustments• Participate in weekly, monthly and quarterly meetings.• Follow through on account credits, debits, RMA, samples, BME, OEM etc.

• Compile daily / monthly / quarterly reports; supervise a group of 11 people to ensure daily operation is in line with standard procedure and operation expectations. • Reviewing / updating and improving operation procedures.• Monitor and Report system defects and coordinate with IT group for testing correction program before implementation on the operation system. • Providing system enhancement suggestions to higher operation efficiency and assisting with the testing scripts on newly developed program. • Ensure service quality and volume is as projected and provides feedbacks and or conduct discussion sessions to reinforce staff knowledge and at the same time distribute team resources to support the volume of different processing sites during transition.• Prepare weekly risk report and analyses the causes of the errors and provide suggestions to prevent the same from re-occurrence.• Handling all queries from internal and/or external auditors during the period of auditing the operation team and provide assistance when needed.• Using performance management tools to assist staffs with the set up of performance goals, monitoring the progress and discuss / amending the goals when needed and at the year-end provide feedbacks to each employee.• Monitor team productivity so that to ensure works are evenly distributed. Arranging work rotations to ensure each team member to be familiar with full functions of the tasks and schedule advanced training to ensure everyone in the team is fully trained for all functions of the job.• Attending Disaster Drill and editing test scripts for the Drill to ensure the team is able to resume normal processing when disaster encountered.

• Builds relationships with line leaders, HR members and other business partners to design and drive successful program execution.• Possesses intermediate knowledge of core business processes and the ability to consult and partner with subject matter experts (SMEs) and learning team partners to transform business knowledge into effective learning solutions.• Conducts critical tasks such as learning needs analyses, data collection, consulting, facilitation, coaching, measurement and evaluation.• Applies strong business acumen and consulting skills to ensure robust development solutions for client.• Implements measurement and evaluation plans, interprets results and recommends specific changes based on evaluation results.• Participates as a team member in complex project implementations or initiatives, while simultaneously leading other projects.• Communicates, and partners with virtual teammates across cultures and geographies within the organization.

• Handle manual payment processing and review/release on IFT system, including regular USD payments and Chinese Character payments• USD payment repair and review/release on IFT system• Call customers for verification of fax payments.

To compile the electoral roll for presidential and senatorial election in 1996To assist all types of household registrationTo compile the electoral roll for legislatorial election in 1997To assist carry out the census 1998 and compile the roll for census To manage and ensure the accuracy of residents' personal information within designated district.