Technical Skills•Proficient at basic financial bookwork and record keeping using a variety of software•Experience in editing the UK English language writings from a variety of different non-English speaking writers (US, Eastern Europe, Australia and Asia). •Ability to break down technical information into layman’s terms.•Working knowledge of a wide variety of software applications.•Extremely adaptable to new technology within a role.Personal Skills• Flexibility in working hours - willing to work for as long as it takes to get the job done. •Learning new skills and passing them on to others. •Exceptionally efficient and organised at record keeping.•Friendly and patient with all age groups and levels of management.
Officegems
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OwnerOfficegems May 2015 - PresentHome-BasedI offer office management services, copy editing, proof reading and bookkeeping.•Proofreading / copy editing•Bookkeeping / payroll / VAT return preparation•Creating website content•Completion of complex business documents•Good knowledge of most MS Office packages, some Adobe Photoshop experience
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OwnerTafarn John Y Gwas Aug 2011 - PresentDrefach Felindre, CarmarthenshireManage and run all aspects of a previously closed pub business and turning it into a successful enterprise.I am the joint owner of this rural public house business• Book keeping, including VAT returns and payroll.• Managing and organising staff and stock.• Serve drinks, prepare food.• Organising major events.
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Managing DirectorXtro Solid Fuel Solutions Ltd Jan 2014 - Nov 2014PembrokeshireSet up and managed the office of a successful Solid Fuel Heating Company. This business was closed in November 2014.
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EditorM2 Communications Jun 2006 - Jan 2014Home-Based• Editing and correcting the writing of other staff from various countries in the US, Eastern Europe, Australia and Asia, where English was their second language.• Training new staff on systems and practices.• Creating guidance notes in such a way that the English second language members of staff can follow them and understand the processes explained.• Implementing a completely new back office editing platform and training the rest of the staff, including management, both face-to-face and remotely.
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Customer Services OfficerNatwest Bank Feb 2005 - Jun 2006Lampeter, Ceredigion• Serving customers over the bank counter – taking deposits, answering enquiries, opening accounts.• Ordering cash and change stocks.• Auditing and refilling the ATM.• Interviewing customers with the view to setting up new accounts.
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Pensions Technical SupportAxa Equity & Law Feb 1995 - Feb 2005Coventry, United KingdomFrom 2000 to 2004 I was a Customer Service Technical Representative. My duties included:• Answering technical questions on Personal Pensions to other staff within the company.• Interpreting old and new legislation to pass on to staff.• Coaching staff.• Writing technical and how-to legislative guides.• Training of management and staff.• Quality auditing of customer facing correspondence including coaching and training of staff.• Devising methods of organising and displaying team statistics.• Structured project work including systems testing and product launches.• Investigating and resolving complex customer complaints.
Nicky Dear Skills
Nicky Dear Education Details
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English Language And Literature, General -
Coundon Court School And Community College10 Gcses At Grade C Or Above, Plus 2 'A' Levels
Frequently Asked Questions about Nicky Dear
What company does Nicky Dear work for?
Nicky Dear works for Officegems
What is Nicky Dear's role at the current company?
Nicky Dear's current role is Owner at OfficeGEMS.
What schools did Nicky Dear attend?
Nicky Dear attended The Open University, Coundon Court School And Community College.
What are some of Nicky Dear's interests?
Nicky Dear has interest in Animal Welfare.
What skills is Nicky Dear known for?
Nicky Dear has skills like Proofreading, Copy Editing, Social Media, Customer Service, Food Hygeine Certificate Level 2, Mortgage Advise Certificate, Sales, Public Relations, Blogging, New Media, Marketing Communications, Management.
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2kerry.com, kerry.com -
1hotmail.com -
4bournemouth.gov.uk, bournemouth.gov.uk, hotmail.com, lush.co.uk -
Nicky Dear
Greater Bristol Area, United Kingdom2kerry-ingredients.co.uk, kerry.com
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