Nicky Freeman Email & Phone Number

First line support with customer via phone email. Logging calls. Liaising with Engineers. Arranging support meetings. Uploading patches to website. Uploading to blog. Managing support website. Managing both external/internal call logging support software. Adding/deleting web logins. Designing/Producing internal company newsletter across the company. Liasing with Operations/Sales/Marketing.

Looking after customer loan accounts. Dealing with solicitors, producing management stats, credit control, visiting customers. Dealing with customers in Greece and Cyprus, visiting and shipping goods out. Organising company events, personnel analysis and interviewing all secretarial/admin staff. Using databases, email and micorosft office packages. Strong customer facing role and dealing with all layers of managaement and Ops team. Organising in-house training for new sales/admin staff -… Show more Looking after customer loan accounts. Dealing with solicitors, producing management stats, credit control, visiting customers. Dealing with customers in Greece and Cyprus, visiting and shipping goods out. Organising company events, personnel analysis and interviewing all secretarial/admin staff. Using databases, email and micorosft office packages. Strong customer facing role and dealing with all layers of managaement and Ops team. Organising in-house training for new sales/admin staff - coordinating hotels/flights/training setting up computers etc. Close work with Ops/Finance/Sales & Marketing. Show less

High Wycombe

Organising company eventsincluding monitoring budgets. Involved in producing external company brochure, purchasing various stationary and colour brochures. Managing main company database. People management. Some involvement with proposals. Strong customer facing role, phone, visiting, emails etc. Company training on Microsoft office products.

High Wycombe, Bucks

Started off in the Adminstration Department. Involved in Customer Service, assisting office Manager with Purchasing and general admin duties, involved in all areas of customer service from customer through to producing credit notes etc. Job role changed and took on more of purchasing role. In charge of all company stationery needs, Had own budget. Dealing with suppliers, visiting in person, phone/email contact. Sourcing and buying all office equipment… Show more Started off in the Adminstration Department. Involved in Customer Service, assisting office Manager with Purchasing and general admin duties, involved in all areas of customer service from customer through to producing credit notes etc. Job role changed and took on more of purchasing role. In charge of all company stationery needs, Had own budget. Dealing with suppliers, visiting in person, phone/email contact. Sourcing and buying all office equipment (photocopies/printers/desks/chairs etc. Sourcing and purchasing all printed stationery, letterheads, compliments slips, brochures etc. Sourcing and purchasing all stationery products to do with the running of a busy office. Show less

Coaching Diploma, Personal Development, Careers, Confidence Building, Public Speaking, Helping New Businesses

Activities and Societies: Disk Profiling Accredited Included Practical assessments, exam paper, coursework, training days.

Hnd, Business Communication/Management, Distinction

Communication skills, HR, Finance, Business Plan, IT, Management, Leadership