Highly accomplished Sales Ops Manager with a proven track record in driving business growth through strategic product development, effective marketing strategies, and expert Salesforce management. Adept at optimizing sales processes, enhancing operational efficiency, and ensuring seamless collaboration between cross-functional teams. Known for a strong analytical mindset, exceptional communication skills, and a results-driven approach, consistently delivering exceptional sales performance and revenue generation.

As an account manager, I am responsible for onboarding new Moula Pay Merchants and nurturing and reactive existing accounts.Key Responsibilities Include:• Building & maintaining Account Management procedures in Contract negotiation Salesforce, including, Dashboards, report & analytics, Account records and Contact Records.• Product demonstrations• Contract negotiation

As a highly driven and results-oriented Business Development Manager, I have successfully led the expansion efforts of Deliveroo into regional Victoria, specifically in areas such as Ballarat and Bendigo. In my role, I was responsible for driving restaurant sales and growth for Deliveroo across Victoria and New South Wales.

I led a fast-paced, collaborative customer experience team that worked cross-functionally to engage all dealership business units in evaluating, understanding, envisioning, and driving the customer journey. Our dealership network consisted of 3 R&B branches as well as 2 King Toyota branches. Main Responsibilities included:• Implemented & administrated new dealership software across the network.• Management of 5 Customer Service Consultants & 2 receptionists.• Responsible for customer service & training of frontline staff across five branches.• Maintained telecommunications system.• Supported all sponsorships & charity initiatives.