My initial role was to implement areas of the Group ERP system (IFS) and retire several Legacy systems.My key deliverables during the implementation were:Business Requirements AnalysisIdentify between the “Must Have” and the “Would Like to Have”Map As-Is processes to To-BeTranslate user requirements to technical documentationDevelop a Training Course and Competence Structure to meet the Business requirementsCreate Test PlansTest IFS and run UAT sessions with Key StakeholdersPropose and imbed changesIntroduce current and future improvementsDevelop IFS to fit the business mandatory requirementsAnalyse and cleanse thousands of records from the legacy systems before mapping the data for migrationAchieve User and Group buy inEncourage user interaction throughout the transition to IFS and ease the change to the BusinessCreate Training Course Material, User Guides and run Training SessionsManage the transition of the moveBridge the gap between the Business and ITMeet with key stakeholders regularly and facilitate workshopsI continue to manage and maintain the system, managing any upgrades/changes to it, train users, propose system changes to continue Business Improvement, meet with user groups and create technical documentation. In the last year, I have been out to Babcock Canada to train the end users and support their implementation.

In 2007 I played a key part in a major system upgrade of the company ERP System, this involved creating test plans, test scripts and application solution testing of new and existing functionality. I was involved in the database migration which involved implementing the live database and being fully functional for 3000 users overnight. The project migration was a success.Moving forward as the Business System Support Analyst, my day to day duties involved responsibility for the IFS live and test databases, ensuring that security and system changes are maintained to a high standard and that availability, capacity and continuity of the databases were managed efficiently by the Group Data Centre. As part of a team I provide system support to 1300 employees, previously there was a maximum 4000. Part of this role involves working alongside the business to understand and improve current processes, translating these into specifications to be developed within my team. This enhances user satisfaction, improves data in and in out of the system, and simplifies processes which in turn reduces time and money spent.In the last year at Babcock Rail, I was responsible for the decommissioning of 3 legacy systems and migration of the functionality to IFS. Systems Improvements were implemented as part of each migration.This role fluctuates from being intensely involved with the user community, to defining and testing in a lone or controlled environment. I am very comfortable in both situations.As a Subject Matter Expert, I often provide IFS consultation to other divisions within

In this role I was responsible for the implementation of the Training Administration, Employee Development, Competence Management and (components of the) HR modules of the Babcock chosen ERP System (IFS).The Implementation involved a huge learning curve in which I successfully gained an overall understanding of the system. From this I was then able to process map the current business processes and requirements. As part of the project I was responsible for field mapping, running end to end tests and holding workshops with the business. During this time I worked closely with the development team, data cleansing, specifying new reports, security profiles, data migration requirements, screen layouts, user queries and testing migration results. This project was a huge achievement, as it was delivered within very tight project time scalesPost Implementation of the project I increased my knowledge in other areas of IFS, such as Time and Attendance, and Time Registration. The Document Management implementation, which at the time wasn't proceeding as successfully as previous projects, was reassigned to me.

For this role I gained a City and Guilds certificate in Instructional Techniques 7331, as well as attending in house training. I set-up I.T. training suites in Manchester and Glasgow, and as the first permanent I.T. trainer in the company I was able to define this role. I developed in house courses and was responsible for evaluating and purchasing external course that were fit for the business.A rewarding and challenging aspect of this role was to train track based employees who had no IT experience and in some cases never used a PC before. The trainees left the course with the confidence and knowledge to do so.

Previously Scotrail, then First Engineering after Rail Privatisation)During my time at Babcock Rail I undertook many roles, gained a wealth of experience, and steadily progressed within the organisation. A breakdown of these roles are detailed below