Niclas Fundin Email & Phone Number

Stockholm, Se

Stockholm, Stockholm County, Sweden

IT Advisor – Specialization in Business SystemsIn my current role as an IT Advisor with a focus on business systems, I actively support our clients in most areas related to system management. I have extensive experience in both financial and logistic processes. My work is summarized with the following key areas:Procurement: I manage the entire procurement process, from needs analysis and preparation of procurement documents to the evaluation of tenders and supplier selection.Development of Management Models: I develop management models that clients can continue to operate independently, ensuring long-term success in system management.Roadmap Management: I manage roadmaps in collaboration with both vendors and internal stakeholders, ensuring alignment with business goals.Process Mapping and System Optimization: I map complex business processes to identify and implement system solutions that improve efficiency and streamline operations.Change Management: I help organizations adapt to new technologies and methodologies, promoting smooth transitions while engaging employees. My ability to act as a bridge between business and IT is a key strength.Contract Negotiation and Supplier Management: I negotiate complex IT contracts with suppliers, ensuring cost-effectiveness and high service levels. I also monitor supplier performance to ensure compliance with agreed terms.ERP System Implementation: As the customer’s project manager during ERP system implementations, I ensure smooth collaboration with suppliers, oversee delivery against agreements, and ensure the solution meets organizational requirements.Project Management: I manage IT projects from initiation to completion, focusing on maintaining timelines, budgets, and meeting project objectives.Business Development: I collaborate with management to explore and develop new business opportunities enabled by technology, always aiming to support the company’s growth and development.

Stockholm, Stockholm County, Sweden

As an IT Project Manager at HC Order, my responsibilities vary depending on the customer's needs. However, some key responsibilities include:Leading the implementation of systems such as ERP (D365 Business central), CRM, BI, and e-commerce platforms.Translating customer business requirements into processes and functions within various IT solutions.Assisting the organization in engaging end users in the digitalization strategy.Conducting in-depth evaluations of system functionalities, both prior to and following implementation.Identifying and recommending relevant KPIs for use in BI platforms to support departmental goals

Stockholm, Stockholm County, Sweden

Working in a small company you find yourself involved in every aspect of running a software and consulting business. A regular week contains of: sales calls and presentations, project manage implementation project of HC Order and/or Microsoft D365 Business Central, step in and help with consultation in Business Central, Negotiations with vendors and clients, follow up on budget targets, and a lot more.

Stockholm, Sweden

As ISV Partner Account Manager for Visma.net ERP and Visma Business I handle the process of on boarding new partners and maintaining a good relationship for further collaborations. The role also included: - Planning and execution of projects- Manage and prioritacing the integration partners development suggestions/needs- Plan development together with other stakeholders with RnD in Jira

Stockholm, Sweden

Regional Product Manager of the ERP system Visma Mamut with responsibility forthe system and it’s clients. Daily tasks ranged from managing and supporting ourintegration partners, administering the user community, and selecting andpresenting development tasks to the RnD team in Norway. I had daily dialogue withsupport teams in Krakow, Poland and access to the finance and marketing team inSweden. The role transitioned to give excellent customer service by offering the best solutions for the customers businesses by being a product specialist on the next gen ERP systems. With that I supported there transition from the On-Prem system Mamut to cloud with the SaaS system Visma.net ERP.

Melbourne, Australia

When working for Salmat I got the opportunity to try different roles with in the call center environment. Roles in Salmat:Customer Service Rep for Cotton On.As a Customer Service Rep for Cotton On I have the responsibility to satisfy all of Cotton On´s customers needs through e-mail and telephone. All from Order status on online orders to solving problems and complains in stores. Cold calling sales rep for Shell Card.Cold calling companies and convince them to try Shell fuel card. Very good experience for confidence in calls and objection handling. Messages handler Telstra Memo. Taking calls and forward messages. High phase with approx 800 calls per 8h shifts gave a good experience in typing speed and quickly hear what people are saying, which wasn't always that easy with all the Aussie dialects.

Melbourne, Australia

Spreading the word about our excellent Spirits and Tonic. Virtuous Vodka, Gold Gin, Domingo Vermouth, Ledgers Tonic

Stockholm, Sweden

Account Manager Visma.net standard deployment. Manage the sales of Visma’s standard deployment SaaS solution Visma.net. The role involves: Sales to new customers Managing a portfolio of accountsAchieving sales targetsDelivering sales presentations to high-level executivesMaintaining and expanding relationships with existing clientsCooperate with the marketing department

Sweden

Managing sales of the business software Mamut One through channels and direct. Continuously following-up and securing the quality of the partners work. The role involves recruiting new partners, educate, motivate and help them with the sales process. Whit communication to both partners and customers I create and maintain long-term business relationships. The role also includes coaching, training, user support, negotiations and budget responsibility. I enjoy the challenges to analyze the customers’ business processes and convince them that I can help them whit my solution and make them more profitable and learn my partners to manage this process.

additional work

Bachelor'S Degree, Science In Business And Economics

Education record

Courses in Economics and Business Management

Education record