Please complete the CAPTCHA to continue
@covestic.com
✓
1 phone found area 425
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Nico Perniola is listed as Incident Manager Tier 3 - Milestone Technologies Inc. at Covestic, a company with 183 employees, based in Lynnwood, Washington, United States. AeroLeads shows a work email signal at covestic.com, phone signal with area code 425, and a matched LinkedIn profile for Nico Perniola.
Nico Perniola previously worked as Incident Manager Tier 3 - Microsoft Commerce + Ecosystems at Covestic and XICPMGT - XOC Incident and Problem Management Engineer at Covestic. Nico Perniola holds High School Diploma, General Studies, 12 from Issaquah High School.
This section adds company-level context without repeating Nico Perniola's masked contact details.
AeroLeads found 1 current-domain work email signal for Nico Perniola. Compare company email patterns before reaching out.
Highly organized & resolute individual with a background in incident management, data driven reporting, & community engagement. Confident and experienced in customer trend analysis, interpersonal project work, and brand evangelism. Able to prioritize, multi-task, and champion requests quickly & effectively.
Listed skills include Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, and 33 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Redmond, Washington, United States
Responsible for coordinating and managing live site outages for Microsoft Commerce & Ecosystems. Tasked with data analysis and outage coordination for emerging issues. Crafted detailed communications used to inform the organization and partners of service impact. Provided detailed information for use in communications and root cause analysis.
Redmond, Washington
Facilitated triage of Xbox Live major incidents with the Xbox Operations Center. Communicated comprehensive user impact and provided live service Information to Microsoft and affiliated partners. Provided high-level trend analysis to engineers and support groups across Microsoft. Curated detailed follow-up items for all major Incidents to Improve service.
Redmond, WA
Developed Metrics and Reporting around Customer Satisfaction and Social Media Impact. Engaged with Xbox-Relevant Online Communities to Support and Educate Customers. Identified, Tracked, and Escalated Emerging Issues to Associated Teams at Microsoft. Built Relationships, Empowered Growth, and Lent Assistance for all Team Members. Reinforced Feedback Cycle.
Redmond, WA
Managing systems support for Xbox across different media platforms. Responding to community issues and bugs across the Xbox Ambassador Forums and Twitter.
Bellevue, Washington
Helped Discover and Implement Microsoft Technical Solutions and Services. Maintained a High Level of Technical Knowledge Implemented for Consumer Services. Identified and Communicated Complex Repair Solutions to Internal Teams and Partners.
Performed as a Front-End Sales Associate Responsible for Selling Product and Recommending Solutions to Customers. On-floor Experience Involving Personal-Trainings and Community Based Workshops for Customers. Performed Visual Set Work with Store-Set Team for Floor Resets and Computer Demo-Image Programming. Experienced in Multiple Aspects of the Microsoft.
Issaquah, Washington
Performed in a supervisory role, acting as an employee personnel/morale intermediary, providing employee scheduling, labor management, hiring and training. Responsible for opening and closing the restaurant which included fiscal management tasks, bank deposits, refunds, and Daily Service Reports (DSR’s). Performed weekly inventory tracking, data entry, and.
Other employees you can reach at covestic.com. View company contacts for 183 employees →
Michael Gale
Colleague at Covestic
Greater Seattle Area, United States
View →
SW
Sam Weeks
Colleague at Covestic
Arlington, Texas, United States, United States
View →
PT
Phuc Thao Pham
Colleague at Covestic
Seattle, Washington, United States, United States
View →
KJ
Kyle J.
Colleague at Covestic
Seattle, Washington, United States, United States
View →
ML
Mohamed Lay
Colleague at Covestic
Algeria, Algeria
View →
JH
Jerel Henderson
Colleague at Covestic
Seattle, Washington, United States, United States
View →
HN
Hanif Noormohamed
Colleague at Covestic
Trabuco Canyon, California, United States, United States
View →
TL
Terry L.
Colleague at Covestic
Greater Seattle Area, United States
View →
JC
Julie Cove
Colleague at Covestic
Greater Manchester, England, United Kingdom, United Kingdom
View →
BK
Brandon Keibler
Colleague at Covestic
Riverton, Utah, United States, United States
View →
Activities and Societies: Drum Major - Marching and pep-band coordinator. Responsible for providing commands to the ensemble, leading them.
Activities and Societies: Education was put on hold to continue with real-world work experience and self-taught skills. Currently pending.
Quick answers generated from the profile data available on this page.
Nico Perniola works for Covestic.
Nico Perniola is listed as Incident Manager Tier 3 - Milestone Technologies Inc. at Covestic.
AeroLeads has found 1 work email signal at @covestic.com for Nico Perniola at Covestic.
AeroLeads has found 1 phone signal(s) with area code 425 for Nico Perniola at Covestic.
Nico Perniola is based in Lynnwood, Washington, United States while working with Covestic.
Nico Perniola has worked for Covestic, Affirma, Affirma Consulting, Microsoft, and Pallino Pastaria.
Nico Perniola's colleagues at Covestic include Michael Gale, Sam Weeks, Phuc Thao Pham, Kyle J., and Mohamed Lay.
You can use AeroLeads to view verified contact signals for Nico Perniola at Covestic, including work email, phone, and LinkedIn data when available.
Nico Perniola holds High School Diploma, General Studies, 12 from Issaquah High School.
Nico Perniola is listed with skills including Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Hospitality, Sales, and Team Leadership.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts