Nicola Smith

Nicola Smith Email and Phone Number

General Manager @ Rove Rentals
Wellington, New Zealand
Nicola Smith's Location
Wellington, New Zealand, New Zealand
Nicola Smith's Contact Details

Nicola Smith personal email

n/a
About Nicola Smith

As a Product Owner at ACC New Zealand, I lead the delivery and improvement of Genesys Cloud, a customer experience platform that enables seamless and personalized interactions with our clients. I have over 20 years of experience in the IT industry, working across public and private sectors as a senior project manager and process consultant.My core competencies include agile project and delivery management, business analysis, customer relationship management, and vendor management. I hold multiple certifications in agile, DevOps, MSP, and PRINCE2 methodologies. I am passionate about creating value for customers and stakeholders by leveraging the power of cloud technology and innovation.

Nicola Smith's Current Company Details
Rove Rentals

Rove Rentals

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General Manager
Wellington, New Zealand
Website:
roverentals.co.nz
Employees:
4
Nicola Smith Work Experience Details
  • Rove Rentals
    General Manager
    Rove Rentals
    Wellington, New Zealand
    View
  • Acc New Zealand
    Product Owner - Genesys Cloud
    Acc New Zealand May 2023 - Present
    Wellington Region, New Zealand
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  • Acc New Zealand
    Contact Centre Business Consultant
    Acc New Zealand Mar 2022 - May 2023
    Wellington Region, New Zealand
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  • Rove Rentals
    Company Owner
    Rove Rentals Nov 2020 - Present
    Wellington Region, New Zealand
    View
  • Toitū Te Whenua Land Information New Zealand
    Business Analyst / Sme: Contact Centre Transition
    Toitū Te Whenua Land Information New Zealand Sep 2021 - Mar 2022
    Wellington, Wellington Region, New Zealand
    View
  • Datacom
    Senior Project Manager / Transition Manager, Cxp
    Datacom May 2018 - May 2021
    Wellington & Wairarapa, New Zealand
    View
  • Datacom
    Senior Project Manager
    Datacom Jul 2012 - Mar 2018
    Wellington & Wairarapa, New Zealand
    View
  • Nz Police
    Programme Co-Ordinator / Project Manager
    Nz Police Aug 2010 - Jul 2012
    Wellington, New Zealand
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  • Qualcomm
    Marketing And Business Development
    Qualcomm Dec 2007 - Feb 2010
    Melbourne, Australia
    View
  • Telecom New Zealand
    Ict Service Delivery / Project Co-Ordinator
    Telecom New Zealand Mar 2005 - Jul 2007
    Auckland & Wellington, New Zealand
    View
  • Toll Nz
    Ict Project Co-Ordinator
    Toll Nz Feb 2000 - Mar 2005
    Auckland, New Zealand
    View
  • Toll Nz
    Service Desk Analyst
    Toll Nz Feb 2000 - Dec 2003
    Wellington, New Zealand
    View

Nicola Smith Skills

Customer Relations Stakeholder Management Pmo Rfp Infrastructure Itil Agile Project Management Networking Telecommunications Business Development Business Analysis Vendor Management Microsoft Office Contact Centers Risk Management Customer Service Project Planning Service Management Prince2 Business Process Improvement Management It Project And Program Management Service Delivery Project Delivery It Service Management

Frequently Asked Questions about Nicola Smith

What company does Nicola Smith work for?

Nicola Smith works for Rove Rentals

What is Nicola Smith's role at the current company?

Nicola Smith's current role is General Manager.

What is Nicola Smith's email address?

Nicola Smith's email address is ni****@****m.co.nz

What skills is Nicola Smith known for?

Nicola Smith has skills like Customer Relations, Stakeholder Management, Pmo, Rfp, Infrastructure, Itil, Agile Project Management, Networking, Telecommunications, Business Development, Business Analysis, Vendor Management.

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