Nicolas Chen Email & Phone Number

中国 上海市

中国 上海市

- Supply chain management team setup--demand and supply and inventory planning, sourcing, purchasing, warehousing and logistics management, to build high performance team.- S&OP process, short term and long term rolling forecast review, demand vs supply analysis, to ensure forecast accuracy and maintain reasonable inventory level and OTD.- Lead the team in FAB and OSAT selection, negotiation, relationship maintenance, assessment, and be responsible for costs.- Logistics and warehousing management, ensure the accuracy and timeliness of delivery of materials and products.- Cooperate with BU to be responsible for medium and long term supply chain strategic planning, continuously improve the supply chain system, strategy making and execution.

Shanghai, China

Provides edition service for English Extra-Curricular Activities

中国 上海市

- S&OP process, Demand/forecast & supply planning, weekly and monthly Fab & OSAT OTD management. WIP daily management on production status tracking, capacity constraint discussion, delivery date confirmation. Demand forecast weekly reviewed and aligned with respective sales head. Rolling forecast generation to Fab & OSAT for capacity and lead time conformation. Develop inventory policies to drive continuous improvement on inventory levels and structures.-Manage ERP transactional activities, including Purchase order (PO) generation and maintenance, PO commitment alignment, PO acknowledgement and Advanced Shipping Notice (ASN), statement of account checking. Delivery date confirmation for customer orders.-Logistics management, plan and manage 3PL logistics, warehouse, transportation for import and export activities. Engage and oversight 3PL to ensure the operation and service level is up to the standards and regulatory requirements.-NPI projects follow up, liaison with internal NPI projects team and OEM to ensure effective result and to mass production.-Demand and Supply Planning process and skill improvement.

上海

- Lead customer service/import & export department, 3 distribution center (HongKang, ShengZhen, Shanghai), Inland transportation department.- Lead the team to complete the annual key tasks according to the company’s strategic objectives, reduce operation costs.- Manage and improve the customer services system and process to ensure effective and efficient service levels for all customers, especially the availability and reliability of delivery, including the proactive risk analysis and associated corrective actions.- Develop and implement network optimization strategies to ensure all operation members are at the right locations with sufficient capacity to service customers excellence with minimal logistics cost.- Establish the performance evaluation system of the operation team, set clear KPI and reward mechanism, and follow up the implementation and improvement.- Establish SOPs, protocols and procedures for logistic and distribution center operations.- Provide leadership to all staff, direct and indirect reports, to effectively recruit, train, evaluate, motivate, delegate and monitor their activities.

Pudong, Shanghai

- Successfully launched and implemented OSAT delivery and WIP management (daily wip report, EDI transaction), weekly, monthly and quarterly delivery and expedite delivery performance indicator metrix to new 5 OSAT sites in China 3 sites in TAIWAN. Validates and responds the forecast with ADI sales team and OSAT via S&OP process. Closely monitored supplier’s daily run rate vs committed capacity to quarter forecast and drove updated start plan and to fulfill ADI delivery demand - Managed OSAT partner’s production parts transfer from sites overseas to site in China to run full assembly and test line production from low volume by target date, meanwhile, to improve on time delivery performance from 50% to 95% by managing production wip on daily basis with suppliers - Highly engaged in OSAT relocation management to drove inventory bridge build, to ensure delivery performance maintain at target level- Conducted PTS Diagnosis via Quarter to date Pareto analysis, identify root causes, and worked out corrective actions with OSAT and ADI internal related departments to drive delivery performance. Applied TQM and Lean methodologies to achieve OSAT delivery performance from 95% to 97% - Well executed to implement recovery plan for lots starts, wip depletion and delivery performance during high demand season every year when supplier’s production capacity was fully occupied- Implemented ECN performance review to ensure the requests are responded by OSAT in 24 hrs and executed within target lead time for different category requests - Worked as a key project member in new product build with ADI product line and OSAT to complete new product introduce, sample builds and engineering data collection - Participated in quarterly operations review to drive continuous improvement to the suppliers - Won company awards constantly in the past 11 years by improving delivery performance for expedite and crisis management for customer’s urgent demand and ADI financial objectives

Suzhou

- Lead 4 functions and 6 direct reports of customer service, sourcing and procurement, demand & production planning, logistic, inventory and stock teams to meet company’s output, delivery performance goal.- Drive demand planning excellence and champion China S&OP process and meetings, to drive balancing demand vs. supply decisions and coordinate resolution of major supply chain issues for respective team.- Assist new general manager to rebuild team moral, cultivate new team culture.- Work with customers to understand market demands, technical and quality requirements, pricing considerations, and impact of new applications and products.- Manage and take responsibility to deliver on time and complete at competitive cost levels and lead time with high quality.- Develop the master schedule to support on-time deliveries and achieve financial goals of the organization, includes analysis of the loading relative to capacity.- Develop and implement strategic sourcing including supplier selection and commercial negotiation, supplier and components qualification, continuously driving cost reduction, reducing supply risk and optimizing supplier performance management.- Chose, implement the flows and supervise the relationship with external logistics service provider (3PLs).- Maintain import and export business routine, channel of information on logistics & commercial matters between the company and the government office.- Analyze supply chain processes and develop process improvement recommendations.

Hanghzhou

- Lead 4 customer service staffs to follow up and ensure achieving planned profitability of products, create, implement and maintain pricing tools, control that all pricing activities follow procedures. Reviewed and negotiated terms and conditions as well as placing order- Established the Customer Relationship process, communicated with worldwide customers for NPI projects, trail run and volume products orders- Lead cross-function team (program manager, production manager, quality manager, logistic manager, NPI manager) to ensure committed delivery dates could be met and internal material planning was properly performed and continuous communicating with customers on any changes to issues, coordinate proper quality assurance on customer product with company operation and production. Kept consistent contact with customers to ensure customer satisfaction index was continuously improved. Maintained after servicing and networking with client for future cooperation- Lead and cooperated with client related to entire project from start to end of life, lead ECN (Engineering Change Notice) program during the volume production- Lead important customer meetings and audits

Suzhou, Jiangsu, China

- Worked and got training in Malaysia and Singapore plants for half year for transfer all business planning systems- Lead 2 functions with 3 direct reports (demand and capacity planning, production planning) to ensure company delivers to customers under OSD (Original Schedule Date) and CRD (Customer Request Date), which was called Backlog management, with considering of proper daily production schedule for production constraints and major direct material supply (die), which contributed to company to meet monthly revenue target- Managed the products transfer from Malacca manufacturing site to China, make sure Suzhou manufacturing site has the right capacity, right production process and proper system support by the target date- Worked with sales group on S&OP process to generate forecast and perform demand vs supply analysis (capacity planning analysis) OBP (Operation Business Planning for next year) and SBP (Strategic Business Planning for 3 years)- Used forecast to manage the production capacity vs demand (Capacity Planning Management). Verified the production constraints and made actions to open the constraints and adjust backlog orders between constraints points, to make sure company meets both backlog requests and packout plan. And also maintained the inventory level is always on the trend with business needs- Worked with SC IS group and local IS to maintain and develop planning system (i2) and efficient tools to provide the proper lead time to all customers and accurate daily production schedule, production status to make sure the whole supply chain system was under well working condition- Coordinated with assembly suppler to cover company’s assembly constraints and ensure delivery to customer commitments and meeting inventory strategies- Worked as a key project member to get TS16949 certificate, and continually developed quality system to ensure the processes of efficient backlog management, wip (work in process) management and capacity management

Kunshan

- Lead 4 functions with 4 direct reports to set up production line for the new company. Imported old production machines and components from US to Kunshan China, set up production line and kicked off production with engineering team- Managed production material recruitment, products export and warehouse- Developed and implemented product launch plans. Tracked program milestones and reported progress to senior managements of different BUs throughout program cycle-Develops and implements plans for product launches. Tracks program milestones and provide progress to business units and senior management throughout program lifecycle.

Kunshan

-- 1997.10 - 1998.04 Translator: Interpretation for production line set up, machine operation manual translation- 1998.04 - 1999.02 Warehouse Management: (material warehouse, semi-finished goods warehouse and finished goods warehouse.) daily receiving and dispatching, material layout, inventory daily data update, weekly and monthly reports generation. Transportation Planning & Implementing, make export labels and supervise boxes dispatch- 1999.02 - 2001.03 Logistics Specialist: manage Import and Export handling: custom clearance documents preparation (commercial invoice, shipping list, custom form, bill of lading, insurance policy, commodity inspection certificate, original certificate, etc); Shipping arrangements- 2001.03 - 2003.02 Customer Service: generate sales contract and production planning, order tracking, complaint handling, sales files managing, track the export until the final confirmation received from customers; make export labels and supervise dispatch

Kunshan

-Work as a translator of Sales dept for Plaza building sales affair.

Emba, Joins With Hec Liege Executive Education Management School-Liege University (Belgium), Business Administration

Graduated, International Economics & Trade

Continual education

Associate Degree, International Trade