Nicolas Hernandez Email & Phone Number

Lansing, Michigan, United States

- Examine Agent requests, research multiple state manuals and laws to advise and/or coordinate the appropriate coverage/changes needed for a given exposure and obtain required documentation.- Investigate and determine appropriate response to Bureau, NCCI, internal and external audit inquiries.- Analyze past losses and payroll data to determine variances of a modification factor or enter into a database for calculation of an updated factor or Loss Pricing & Projection.

Lansing, Michigan, United States

- Answers claim inquiries from policyholders, agents, injured workers, attorneys, pharmacies, medical providers for multiple jurisdictions for the Enterprise claims teams.- Organizes file materials in date order to be provided to various attorneys and vendors either via the vendor portal or another delivery method.- Serves as a resource with creation of documentation of general and state specific procedures as it relates to this position.

Lansing, Michigan, United States

- Primarily responsible for evaluation, approval, completion, and processing of mail audits and reviewing phone audits in a multi-functional business unit.- Make necessary customer contacts to an insured, accountant, or agent to gather sufficient information to ensure the classifications are correctly applied on the audit/audit adjustment.- Identify correct classifications on the audit by researching NCCI & other applicable web tools.

Lansing, Michigan, United States

- Contact policyholder for wage clarification and to obtain necessary information to enter detailed wage information into the claim system.- Works closely with claim handlers to ensure proper data is being transmitted to State Regulatory Offices in a timely manner.- Filed required initial and subsequent jurisdictional filings via EDI, paper, and State websites.

Lansing, Michigan Area

- Processes workers' compensation claims retrieved from open pool queues; codes body part, diagnosis, and cause of injury by entering submitted date in the claims system. - Confirms policy coverage for the date of injury, business location, and injury location.- Makes changes, corrections, and make updates on newly created or existing claims.

Lansing, Michigan Area

- Analyze incoming documents and assigns the appropriate document sub type to the document.- Review each document and adds pertinent information to the document keywords and to appropriate data fields- Re-index and appropriately route documents that have been assigned an improper document type.

Lansing, Michigan Area

- Accountable for digitizing paper documents by prepping, identifying, scanning, uploading and indexing the scanned images into an electronic database.- Handled Confidential documents and validated them accordingly in electronic format.- Demonstrated the ability to handle high volume physical mail and fast paced environment to meet certain deadlines within the day.

Lansing, Michigan Area

- Provided documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used- Provided information to supervisors, co-workers, and customers by telephone, in written form, e-mail, or in person- Analyzed data on conditions such as site location, drainage, or structure location for environmental reports or landscaping plans

Kalamazoo, Michigan Area

- Assisted over 20 new first-year or new transfer students with their transition to the university - Provided role modeling to students through active participation in events and activities- Assisted supervisor in the creation and implantation of volunteer, cultural activities, and workshops

Kalamazoo, Michigan Area

- Maintained school bank account with support from faculty adviser and ensured chapter adheres to school policies and procedures- Documented all financial expenses and records and work to raise a minimum of $1,500 for chapter dues- Coordinated and oversaw chapter fundraising activities and work closely with the fundraising chair

Lansing, Michigan Area

- Retrieved patient’s medical records for physicians, technicians, or other medical personnel - Enter data, such as demographic characteristics, diagnostic procedures, or treatment into computer - Protected the security of medical records to ensure that confidentiality is maintained

Certificate Of Management

Bachelor’S Degree, Major: Management Minor: General Business, Overall Gpa: 3.56

Activities and Societies: TRiO: student success program, Latino Student Alliance, & A Moment of MagicBuilding upon the variety of business.