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@callity.fr
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Nicolas Panel is listed as DG & Fondateur de Callity at Callity, a company with 5 employees, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a work email signal at callity.fr and a matched LinkedIn profile for Nicolas Panel.
Nicolas Panel previously worked as CEO at Callity and Freelance at Panel Solutions. Nicolas Panel holds Engineer'S Degree from Arts Et Métiers Paristech - École Nationale Supérieure D'Arts Et Métiers.
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Ingénieur de formation et basé à Paris, j'ai lancé Callity en 2019 avec pour mission de fournir aux professionnels de la Relation Client des outils d'analyse de conversations modernes et intuitifs, en s'appuyant notamment sur les progrès récents de l'IA, en reconnaissance automatique de la parole notamment.J’ai toujours été animé par une passion : trouver des solutions technologiques élégantes et efficaces à des problèmes complexes.Lorsque j’ai commencé à étudier le marché des relations clients, j’ai été étonné de constater qu’aucune application n’avait vraiment mis en son cœur les besoins des différents acteurs de cette industrie. Et ce, alors même que les marques sont de plus en plus à l’écoute de leurs clients, que les consommateurs ont eux aussi des attentes de plus en plus fortes – et que nous voulons tous être davantage écoutés, entendus, et compris par les entreprises dont nous sommes les clients... Résultat : il n’existait aucune technologie suffisamment fiable de transcription des conversations téléphoniques en français, et aucune solution pour exploiter efficacement ces millions d’heures de conversation riches de précieuses informations pour les marques… C’est pour combler ce manque que j’ai créé Callity.Au sein de l’équipe, je supervise surtout l’équipe de développement et le business development.Auparavant, j’ai fait mes armes comme consultant et chef de projet IT pour plusieurs grands groupes, et comme développeur full stack dans plusieurs startups, avant de lancer mes propres projets entrepreneuriaux à partir de 2015.
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Région De Paris, France
Notre constat: les solutions de Quality Monitoring et de Speech Analytics traditionnelles sont dépassées. Nous proposons donc une offre nouvelle qui, en utilisant pleinement les possibilités de l'intelligence artificielle, analyse de manière automatique et fiable l'ensemble des interactions clients, notamment celles reposant sur la voix.Trois ans de R&D.
Région De Paris, France
Coaching, architecture review, performance optimization, full stack development (Django, Angular, Postgres, docker…)
Région De Paris, France
PredictHub was a start-up focused on helping customers to get the most out of their data using data-science and machine-learning. It consisted in: - A cloud based platform, providing analytics solutions and algorithms,- Development tools, removing friction during deployments and maintenance.
Région De Paris, France
- Frontend development using Angularjs, Twitter Bootstrap and visualization libraries such as D3js,- Backend development using Django Web Framework (python),- Third party services management such as mysql, mongodband rabbitmq,- Implementation of pattern recognition algorithms,- Refactoring of legacy code into reusable / user-friendly / specific purpose.
Paris
- Business proposals,- Opportunity study (SWOT, ROI),- Feasibility & consistency study with respect to business needs and security requirements,- Planning and expense tracking,- Project meetings animation.
Région De Paris, France
- Technical and commercial evaluation of both application and infrastructure providers,- Service levels monitoring, - Issues management,- Coordination of technical teams during deployments,- Specification and design of new features.
Vernouillet
Design and development of a Web portal for the diffusion of marine weather, including: - Identification of stakeholders' needs, - Proposal for technical solutions in collaboration with local architects, - Software development and testing, - Support during deployments.
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General engineering training, expertise in Information Technologies and knowledge management.
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Nicolas Panel works for Callity.
Nicolas Panel is listed as DG & Fondateur de Callity at Callity.
AeroLeads has found 1 work email signal at @callity.fr for Nicolas Panel at Callity.
Nicolas Panel is based in Greater Paris Metropolitan Region, France, France while working with Callity.
Nicolas Panel has worked for Callity, Panel Solutions, Calldesk, Predicthub, and Sen.Se.
Nicolas Panel's colleagues at Callity include Mathilde Moreau, Julien Panel, and Alexis Le Gall.
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Nicolas Panel holds Engineer'S Degree from Arts Et Métiers Paristech - École Nationale Supérieure D'Arts Et Métiers.
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