It Executive Director
CurrentProfessional Services Company (+25000 employees)With direct reference to the CEO, I am part of the company's management team with a span of control of 300 IT professionals. ATMA hired me to work in the turnaround process and M&A processes. I help develop a complete technology stack integrating people, software, and hardware across clients and different operations. At the same time, I work to reduce more than sixty percent infrastructure cost and reduce fifty percent expenditure with external vendors and headcount. ATMA has the following business units:LIQ - It is the third biggest contact center in Brazil;ELFE - It is an industrial maintenance service company leader in offshore oil and gas operations.SOLVIAN - Tech company focus on IoT, field service, automation, and data analysis solutionsResponsibilities: - Build long-term alliance top cloud vendor (GCP, OCI and Azure) to migrate an on-premises data center to a cloud environment and unify infrastructure hosted in other cloud vendors based on the technology needed; - Lead the reconstruction and refactoring of legacy applications to change them from monolithic to microservices, including CI implementation / CD and pipeline automation; - Unify three ERP platforms (SAP, D365, and TOTVS) in one solution; - Manage the development and implementation of the automation projects using RPA, DMS, and machine learning for process documents in different back-office areas; - Help to improve the customer experience in the CRM and BPO business by replacing and implementing solutions for omnichannel, bot, speech analytics, and online advertising platform; - Manage the redesign of our solutions to migrate to could computing using SOA software design and IoT platforms connected to machine learning tools (fuzzy logic, Fourier transform, and total harmonic distortion); - Unify BI platforms (Power BI, Tableau, and Qlik Sense); - Support our sales team in the pre-sales process to strategic contracts.