Nicolas Ramirez

Nicolas Ramirez Email and Phone Number

Looking forward to the future! @ FIS
jacksonville, florida, united states
Nicolas Ramirez's Location
San Antonio, Texas, United States, United States
Nicolas Ramirez's Contact Details
About Nicolas Ramirez

Currently, and actively, searching for new opportunities to find a company with a structured environment and great potential for growth from within!

Nicolas Ramirez's Current Company Details
FIS

Fis

View
Looking forward to the future!
jacksonville, florida, united states
Website:
fisglobal.com
Employees:
39764
Nicolas Ramirez Work Experience Details
  • Fis
    Account Services Associate Ii
    Fis Nov 2023 - Present
    San Antonio, Texas Metropolitan Area
    Review printed/inserted mail pieces to assure that they are up to quality standards. Preparing pallets with quality reviewed/approved mail and ship to the post office/shipping center.
  • Tesla
    Material Handler
    Tesla Mar 2023 - Nov 2023
    Austin, Texas, United States
  • Penfed Credit Union
    Collections Representative
    Penfed Credit Union Sep 2022 - Feb 2023
    San Antonio, Texas Metropolitan Area
    Assisting members with the difficulties of life by finding them solutions to their delinquency. Through data and account analysis, we’re able to find solutions as well as be able to mitigate loss through identifying trends of member activity to locate potential fraud and illegal activity
  • Pnc
    Personal Banker
    Pnc Jun 2022 - Sep 2022
    Helotes, Texas, United States
    Assisting customers daily by finding the best possible solution for help them find their financial goals. Daily account management for customers would allow for location of opportunities to invest in more PNC products as well as be able to assist customers with simple account maintenance.
  • The Vitamin Shoppe
    Assistant Store Manager
    The Vitamin Shoppe Jan 2022 - Jun 2022
    San Antonio, Texas Metropolitan Area
    Assisted in finding packaged solutions for customers to help them achieve their health goals at any point in their wellness journey. Received and dispersed inventory as well as acted as a distribution store by sending out orders. Managed a small team of 3 along side the store manager where goal oriented coaching was performed to help associates reach daily/weekly/monthly sales targets.
  • Taskus
    Team Lead | Klarna
    Taskus Nov 2021 - Jan 2022
    New Braunfels, Texas, United States (Remote)
    Leading a team of 12+ agents by achieving the client’s goals of providing the best customer service that only TaskUs would be able to provide. Daily routines would include listening to calls/reading chats for quality control as well as doing daily coaching/training and development to ensure we were always providing the highest quality of customer service. This also included providing higher tier support for account maintenance and solving complex billing issues for a customer.
  • Taskus
    Client Analyst
    Taskus Aug 2018 - Nov 2021
    San Antonio, Texas (Remote)
    Assisting teammates with daily assignments by instructing them with correct procedures and proper information for a high tier well-known social media giant.Tracking and reporting trends within our production queues at the client's request and reporting any variables that were discovered in the live queue as well as coming up with solutions for the client to repair any issues discovered within the queues. Also required to have knowledge on multiple live queues at once and be able to be a subject matter expert for any questions on guidance and policy/procedure. Daily requirement of rating and moderating content to stay in alignment with current trends and updates with the client SOP.
  • Verizon Wireless
    Retail Sales Representative/Data Consultant
    Verizon Wireless Jul 2013 - Jul 2018
    Virginia Beach, Virginia, United States
    Assisted customers by forming meaningful relationships that would allow for a thorough, fully customized solutions package to fit a customer’s daily life. These solution packages would ensure that every facet of their life would be simplified or made efficient with technology. This position also allowed for beginning and continued education of all tech products and services through 1x1 interaction and class structured teaching. Also set to a high sales standard by achieving daily/monthly sales targets driven by a competitive commission-driven environment.

Nicolas Ramirez Skills

Wireless Telecommunications Mobile Devices Sales Sales Management Customer Service Management Direct Sales Customer Experience Customer Retention Data Entry Mobile Device Education

Nicolas Ramirez Education Details

  • South Plains College
    South Plains College
    Music Performance, General

Frequently Asked Questions about Nicolas Ramirez

What company does Nicolas Ramirez work for?

Nicolas Ramirez works for Fis

What is Nicolas Ramirez's role at the current company?

Nicolas Ramirez's current role is Looking forward to the future!.

What is Nicolas Ramirez's email address?

Nicolas Ramirez's email address is ni****@****pnc.com

What is Nicolas Ramirez's direct phone number?

Nicolas Ramirez's direct phone number is +175781*****

What schools did Nicolas Ramirez attend?

Nicolas Ramirez attended South Plains College.

What skills is Nicolas Ramirez known for?

Nicolas Ramirez has skills like Wireless, Telecommunications, Mobile Devices, Sales, Sales Management, Customer Service, Management, Direct Sales, Customer Experience, Customer Retention, Data Entry, Mobile Device Education.

Who are Nicolas Ramirez's colleagues?

Nicolas Ramirez's colleagues are Ritesh Shinde Pmp®, Shweta Sharma, Erik Osorio, Ccxp, Rohit Kumar, Vaibhav Mane, Satish Kumar, Zachary Snyder.

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