Nicolas Valiente

Nicolas Valiente Email and Phone Number

QA Analyst and Escalation Technician @ Splice
Montevideo, UY
Nicolas Valiente's Location
Montevideo, Montevideo, Uruguay, Uruguay
About Nicolas Valiente

Nicolas Valiente is a QA Analyst and Escalation Technician at Splice.

Nicolas Valiente's Current Company Details
Splice

Splice

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QA Analyst and Escalation Technician
Montevideo, UY
Website:
splicens.com
Employees:
122
Nicolas Valiente Work Experience Details
  • Splice
    Qa Analyst And Escalation Technician
    Splice
    Montevideo, Uy
  • Splice
    Qa Analyst & Escalation Technician
    Splice Jul 2022 - Present
    Montevideo, Uruguay
    I have actively participated in the developing of efficient data reporting, gathering and working with data from different clients. I also perform direct root-cause analyses QA reports and extended monitoring upon request, and engage with the account managers in order to improve and perfect the different reports and available resources worked from our end. When necessary, I take auxiliary action in order to meet different clients' needs. Finally, I am also in contact with Help Desk management to continually expand the accessible data, and to provide with the most useful and optimal information to both the account managers and the clients.
  • Tata Consultancy Services
    Senior Data Analyst
    Tata Consultancy Services Oct 2020 - Jul 2022
    Montevideo, Uruguay
    I perform service desk tasks, providing direct technical support to users; I was also identified as a standout talent and positioned as a referent within less than three months, to provide training and guidance to new team members, as well as to handle documentation migration and presentation preparation. At the moment I am still fulfilling my service desk daily duties, as well as performing quality analysis, and providing direct assistance to the leadership team, as integral part of the governance team.
  • Sabre Corporation
    Data Analyst
    Sabre Corporation Feb 2017 - Feb 2020
    Montevideo, Uruguay
  • Tradehelm, Inc.
    Medical Biller
    Tradehelm, Inc. Jan 2017 - Feb 2017
    Montevideo, Uruguay
  • Amazon
    Customer Service Representative
    Amazon Nov 2014 - May 2016
    Montevideo, Uruguay

Frequently Asked Questions about Nicolas Valiente

What company does Nicolas Valiente work for?

Nicolas Valiente works for Splice

What is Nicolas Valiente's role at the current company?

Nicolas Valiente's current role is QA Analyst and Escalation Technician.

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