Customer Success Manager (Emea)
Current- Respond to client requests for proposals and enquiries by working closely with sales managers, AdOps and Marketing teams.- Identify key account opportunities and develop sound advertising recommendations to meet clients' needs and objectives.- Expand and develop customer relationships (retention, growth, renewal and satisfaction).- Conduct in-depth analysis of campaign performance and develop actionable insights/recommendations for future campaigns in the form of reports.-… Show more - Respond to client requests for proposals and enquiries by working closely with sales managers, AdOps and Marketing teams.- Identify key account opportunities and develop sound advertising recommendations to meet clients' needs and objectives.- Expand and develop customer relationships (retention, growth, renewal and satisfaction).- Conduct in-depth analysis of campaign performance and develop actionable insights/recommendations for future campaigns in the form of reports.- Collaborate with the AdOps team to ensure delivery.- Collaborate with the sales marketing team to create robust and effective media and information solutions.Markets:Spain, UK, Italy, UAE, Kenya.Clients:Publicis, Havas, Dentsu, PHD, Essence, Hello Media, Fisherman, Equmedia, Rocketmill, Labelium, Mediacom.Brands:AC Marca, Agrolimen, Avoris, Bet365, Canal+, Check24, Dell, Diageo, Disney, FXTM, Johson & Johnson, Loewe, L'Oreal, Mahou San Miguel, Mantequerias Arias, Milka, Nestlé, Iqos, Puig, Reckitt, Repsol, Santander, The North Face, Uber, Versace, Vodafone, Volskwagen, Warner, William Hill. Show less