Nicolas Davis Email & Phone Number

Knoxville, Tn, Us

Columbia, Maryland, Us

Horsham, Pennsylvania, Us

• Provides core services by designing, configuring, installing and managing data services at the operating system and server application level and implementing security fixes, system patches, and antivirus software.• Provide directory services utilizing DHCP, DNS, and storage area network Server functions on Windows Server 2012r2, Server 2016, and Sever 2019.• Manage secure authentication methods utilizing public key infrastructure (PKI) technologies and procedures.

Knoxville, Tennessee, Us

• Manage a hybrid Azure/O365 and on-premise AD environment and responsible for group policy management along with PowerShell scripting processes for windows servers as well as exchange online and O365. • Managing FortiGate Firewalls for 23 separate locations ensuring Communication Security (COMSEC).• Maintain a vSphere environment which contains over 50 virtual servers along with Virtual Desktop Interfaces at MIG’s datacenter. • KnowBe4 cyber security training administrator and coordinator for companywide monthly cyber security training campaigns. • Responsible for pushing companywide software installs, updates, windows 10 patches, and uninstalls through RMM platform Syncro. • Member of MIG’s cyber security incident response team that is directly involved in remediating active threats and providing solutions to prevent re-occurring threats from happening. • Cloud Based VOIP administrator for all 23 MIG locations as well as direct number management for MIG employees.

Knoxville, Tn, Us

Responsible for the implementation of all company backups and backup procedures for servers and end user workstations via a hybrid cloud solution.• Developed and implemented a standardized computer build process for the setup of new workstations, involving security software stacks, VPN applications, and work applications. • Created and implemented a corporate IT Disaster Recovery Plan through necessary user training and created additional company policies to ensure business continuity and information availability in the event of a localized IT disaster. • Implemented security practices for networks and workstation configurations through Group Policy, and Firewall rules and polices.• Responsible for the training of interns and lower tiered technicians as well as directly supporting them for escalated tickets.• Administrator of Sophos and Fortigate Firewalls along with Sophos Antivirus and FortiClient Antivirus Applications.• Strong knowledge in networking practices such as LAN, WAN, and IP addressing, as well as hands on experience with Dell & Ubiquiti Switches and Ubiquiti wireless access points.• Strong knowledge with Windows Server/Client Operating Systems, along with experience dealing with Linux SFTP Servers and QNAP operating systems.

Maryville, Tennessee, Us

• Resolved Various Troubleshooting skills on Service Desk as a Tier 1 Technician through effective troubleshooting via remote and on-site methods.• Managed Various Computer Build Tasks such as Re-imaging, Backing Up, Installing Security Stacks, and Setting Up PCs for users as a Tier 2 Technician. • Effectively completed a nationwide project enabling Air Print at over 300 sites for Clayton Home Centers within 1 month

Bachelor'S Degree, Information Technology With A Focus In Cybersecurity

Associate'S Degree, Computer Networking/Communications