- IT infrastructure support for all Pfizer locations (including 3 plants) in France & Nordics (Denmark, Finland, Norway & Sweden),- Operational support of the infrastructure coordinating work between sites local engineers, managed service providers and global Pfizer support teams,- Implementation of new IT Infrastructure support model based on multiple vendors- Member of the Pfizer Operation Center & Technical Incident Response Management teams, supporting & coordinating major incidents to their resolution,- EMEA Pfizer Global Supply Support model implementation – transition of the critical IT devices supporting EMEA plants to our global Managed Service Providers- Drive a global improvement program in order to better understand how the IT infrastructure is used. The outcomes being to ........ reduce costs of support by adapting our support to the level of criticality of the infrastructure components. ........ provide key information to the team handling IT incidents in order to assess quickly the business impact, identify quick restore processes, ........... provide data for decisions to our capacity & assets management workstreams, ........ ...- Contracts & Budget management.

- IT infrastructure support for 8 manufacturing plants across the region,- Operational support of the infrastructure coordinating work between sites local engineers, managed service providers and global Pfizer support teams,- Audit support- IT infrastructure integration of Wyeth Laboratory EMEA plants and Synbiotics French plant into the Pfizer IT global support model,- AS400 services consolidation in AfME region,- Servers room consolidation for one Italian site,- Global standardization initiative to leverage the use of Pfizer managed service provider and move complex servers (supporting complex/business critical applications) to global support model.

- Operational support and SLAs definition for the business critical systems (GxP, manufacturing, quality ) based on ITIL recommendations- Infrastructure planning (Key contact, consultancy, design, project management, deployment, production handover and support) for business application roll outs (PFindIT, P2C2 …),- Responsible for the Technical Disaster Recovery Plan (TDRP)- Project management and coordination for the transition of infrastructure activities of the Pfizer Turkish sites to the global IT support model.- Run improvement project in France manufacturing plant (Manufacturing PC environment, online backup solution …) based on business, QA, IT needs and recommendations

Worldwide project. Responsible for 9 EMEA countries. Project management and coordination for the transition of infrastructure activities to a managed service provider (coordinate deployment of infrastructure and tools at a site level, align with global transition workstream teams, management of site project issues and incident escalation...). Report to the global Project Management Office (US based).

Application Hosting and Network Manager for Pfizer in France in charge of the infrastructure and project management related to servers and network. Multi-platform environment (Windows / UNIX / VMS / AS400). Regular interaction with my counterparts in the US and the EMEA countries (UK, Ireland, Italy, Belgium, Sweden, Germany) in order to build a consistent and optimal approach of the infrastructure management accross the company.

Incident, Change and Configuration management on the IT infrastructure based on ITIL. 30 servers to support hosting GXP and SOX applications. LAN (local area networks) with Cisco equipments

Network support and security improvement (implementation of a linux proxy, update of Field Force PCs, ...)