Nicolas Kissling Email & Phone Number

Bratislava, Slovakia

Responsibilities• Develop and implement marketing strategies to enhance event sales and increase client engagement• Identify and secure new business opportunities to drive events revenue growth• Build and maintain strong client relationships to ensure repeat business• Create persuasive sales materials and manage communications to align with client needs• Lead event logistics and budgeting to deliver impactful and memorable experiences• Conduct market research to uncover sales opportunities and stay ahead of industry trends• Provide insights and reports to inform future strategies• Ensure seamless operations through effective technical support and accurate CRM record-keepingAchievements & Additional• 25th Anniversary of the IT Association of Slovakia: A milestone event bringing together distinguished guests from private and government sectors.• Will a Michelin Star shine in Slovakia?: Celebrated as “the gastronomic event of the year,” this event examined Slovakia’s prospects for Michelin recognition.• HORECA Excellence Summit 2024: A prestigious three-day conference on innovation and excellence in Czech and Slovak hospitality, hosted in the stunning High Tatras.• ATLAS Fórum 2024: Event co-organised with VÚB bank about green project financing, esg and sustainability. • Slovak National Interest 2024: HNclub members only event that questions latest challenges and topics regarding Slovakia.

Slovenský Grob, Bratislava, Slovakia

Responsibilities• Co-developed sales & marketing strategies• Planned private, corporate, and government events• Communicated with government representatives and embassies • Managed client relationships and updated client database• Conducted market research, identified trends and opportunities • Organised marketing activities such as photo shoots, video production, TV & magazine advertisement and collaborated with influencers on social media channels• Hired, trained and guided new team membersAchievements & Additional• Oversaw planning and executing company's 50th Anniversary event with over 300 VIP guests (clients, business representatives, celebrities, actors, singers, both current and past government dignitaries including President of the Slovak Republic)• Acquired articles at FORBES magazine free of cost (both online & print)• Successful collaboration with Slovakia Travel, Bratislava Tourist Board, and Irish national television RTÉ on the travel show "High Road & Low Road," attracting over 400,000 viewers

London, England, United Kingdom

Responsibilities• Collaborated with the S&M team on delivering department's strategy • Planned and supported delivery of private and corporate events • Managed private, corporate and government hotel bookings • Conducted on-site tours for prospective clients• Maintained and updated customer databases and hotel management systems such as Reserve, Opera and Envision• Conducted market research to identify new opportunities and trends• Generated and qualified sales leads, conducting FAM trips• Assisted with marketing-related photo shoots, film production, and agency briefs for print and digital advertising• Supported marketing campaigns through research and analysis• Trained and mentored new members of the S&M team•Responsible for site orientations and brand presentation to new starters at GSYAchievements & Additional• Assisted Floris Afternoon Tea marketing campaign• Partnered with Jog On To Cancer - Cancer Research UK auction event making total of £54k (GSY among top 3 contributors)• Created permanent Whisky Tasting offer & menu• Member of HyPride Committee UK & Ireland (oversaw Pride offer & marketing campaign for second consecutive year)• Member of Well-being Committee (organised internal events)• Represented Hyatt at variety of events (e.g. networking, charity, Attitude Magazine Awards)• Successful management of last-minute government bookings & events during HRH Queen Elizabeth II funeral in 2022• Became #Nicolas in Hyatt's review system and received only 10/10 reviews from clients

London, England, United Kingdom

Responsibilities• THT’s Twitter account management• Supported user friendly development for MyCommunity Forum• Worked with volunteers, clinics, agencies and outreach services to promote THTAchievements & Additional • World AIDS day online campaign praised by my supervisor and retweeted by previous CEO Ian Green

London, England, United Kingdom

Responsibilities• Welcomed and accommodated guests• Provided product knowledge & menu recommendations• Responsible for bookings, reservations and private events • Assisted management with daily restaurant operationsAchievements & Additional • Generated most 5* feedback reviews

Slovakia

Responsibilities• Assisted web design and e-commerce• Website translation (Slovak to English) • Assisted new labels and packaging designAchievements & Additional• Best Czech & Slovak packaging award (category new product)

Slovak Republic

Responsibilities• Prepared corporate proposals• Client communication (phone & email)• Office administration• Social media management• Assisted to updates on website and new e-mail newsletter• Monitored ratings and reviews• Collaborated with design partner for creation of promotional materials (vouchers, banners)• Reviewed client surveys, feedback and satisfaction ratings • Designed seasonal & events menus• Planned and assisted executing events (reservations, special requirements)• Created bespoke offerings Achievements & Additional• Represented Slovak gastronomy during prize-giving ceremony in South Korea • Created permanent menu items (still available)• Collaborated with PARTY 21 ART on bespoke art auction events• Assisted with preparations for several government events

Bratislava

Responsibilities• Audited product positioning, stock replenishment and reviewed deliveries • Pricing adjustments • Customer Service

Bachelor'S Degree, Marketing

Dissertation awarded 2:1 • “What is the impact of social media marketing strategies during COVID-19 pandemic on restaurant business?”

High School Diploma

Extra curricular • Represented the school in fundraising events and activities • Collaborated to school science magazine

Secondary Education

Extra curricular • Assistant to school nurse

English Summer Course, Esol International Certificate - B1

English Summer Course, Young Learner Report - A2

Extra curricular • Class Prize • Best Portfolio

Secondary Education