As a Program Manager and Customer Success Manager at TransPerfect, I oversee the delivery of high-quality localization and e-learning solutions for global clients in various industries. With almost ten years of experience in the language services sector, I have developed and honed my skills in project and program, customer success, and intercultural management, all-the-while delving deeper and deeper into an exciting new science - law.My mission is to help clients communicate effectively across cultures and markets, and to foster long-term relationships based on trust, satisfaction, and mutual growth. I also leverage my legal and creative writing backgrounds to provide innovative and tailored solutions that meet the specific needs and expectations of each client. I am passionate about languages, law, and literature, and I enjoy working with a truly diverse and extremely talented team of professionals at TransPerfect.