Ingeniero De Software
Currentsoftware engineer for amdocs, smart ops, in english, here my main function is being support in FE & BE, focusing on production java products, focusing in most critical & escalated incidents, apis, crm,data integrity, data analysis, specific data retrieval from various systems and DB's and patching data in bulk, using nosql, oracle and posgresqlcoordinate the effort from day time and abroad team that do support in night, and sharing application and problems knowledge beetween teams. also detecting, designing and implementing automations flows based on remedy and python fission architecture.also handling customer requests for certain actions that arent an incident.