Shinu Gupta Email & Phone Number

Dublin, County Dublin, Ireland

As the Strategic Quality Assurance Lead for 3 group - UK & Ireland, I orchestrated the development of testing processes across strategic, operational, relationship, and business development domains. Assessing E2E testing for 3’s entire architectures, I managed global teams for SIT, End-to-End, UAT, Performance, and Security & Operational testing, ensuring quality delivery. Through automation initiatives, I streamlined test scripts and implemented continuous regression suites. I presented comprehensive testing updates at the CXO level, emphasizing strategic insights. My role extended to ensuring robust customer experiences, constant quality improvements, and meeting performance and quality KPIs. I fostered cross-functional collaboration, supervised testing during critical phases, and oversaw Sales, RFP planning, SOW preparation, and contract negotiations in the UK and Ireland region.𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:☑ Successfully led an overall business engagement exceeding USD 15M+ while demonstrating adept leadership and strategic prowess. ☑ Handled ~200 QE professionals (including vendors) across the globe (Ireland, UK, India, Israel, and Cyprus), including senior managers, managers, leads, and testers.

Dublin, County Dublin, Ireland

As an accomplished professional, I've overseen a multiyear digital transformation program, replacing legacy architecture with the Amdocs BSS product suite. I formulated and obtained sign-off for a comprehensive test strategy, ensuring strategic alignment and successful project execution. Additionally, I managed planning, budgeting, resource allocation, and customer service improvement. Directly reporting to CXOs, I outlined key risks and provided viable solutions. I oversaw day-to-day test governance, including execution and defect triaging, and strategically supervised automation strategy for enhanced efficiency and quality.𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:☑ Served as the Testing Lead for 3’s UK accounts and was responsible for leading the overall business engagement of USD 5M+. ☑ Managed 100+ QE professionals under functional, non-functional, operational, security, and deployment test teams to ensure adequate testing and quality delivery.

County Dublin, Ireland

As a seasoned professional, I've strategically planned and executed testing activities within defined timelines, presenting comprehensive testing status to customer CIOs. My approach involves fostering continuous improvement, collaborating with stakeholders to enhance test quality, and meticulously coordinating testing processes across multiple phases. I've skillfully developed and refined test documents, gaining valuable customer sign-off. Additionally, I've played a key role in building automation strategies for sanity and regression tests, successfully conducting testing engagements with major financial institutions like HSBC and AIB. My leadership extended to overseeing the strategic preparation and execution of production deployment, ensuring a seamless transition and optimal project performance. 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:☑ Coordinated with a diverse team of 70 people across multiple locations, fostering collaboration for effective project delivery. ☑ Oversaw 50 vendors, taking charge of responsibilities such as issuing SOW and ensuring robust vendor test governance.

Gurugram, Haryana, India

As a SW Test Manager, I collaborated with the Program Test Manager in project planning and provided pivotal support for delivery plans across multiple test phases. Actively engaging in program/customer meetings, I delivered concise presentations on the current testing status, showcasing my communication skills. In team building, I actively participated in hiring processes and facilitated resource onboarding. I demonstrated technical proficiency by developing automated Excel reports with VB Scripting for accurate status updates. Leading the automation team strategically, I oversaw the development of a computerized regression suite and sanity test cases. Through publishing status reports to program management and customers, I provided real-time insights for informed decision-making.𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁:☑ Successfully managed a team of 40 people, including test leads and testers, showcasing leadership excellence in project delivery.

Gurgaon

As a Team Lead, I led the functional and automation teams, managing all quality assurance activities for two large-scale transformation programs in Europe. My responsibilities included, developing the test strategy and gaining sign off from customer, finalising test scope with solution architects, design reviews and managing day to day test execution. I was also responsible for publishing daily status reports to test and program management, highlighting potential risks and where possible provided viable solutions. I actively worked with R&D team to devise a new testing technique called Like to Like testing, in which I also published a white paper.𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁:☑ Successfully managed team of 15 people, including senior and junior testers, showcasing excellence in project management.

Gurgaon Rural, Haryana, India

As a Senior Functional Tester, I was primarily responsible for handling regression testing using automation tools - QTP and WinRunner. I was also involved in creating test plan document and publication of daily reports to test management team, auditing test results and presenting artefacts to business team.𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:☑ 13000 automated test cases executed single-handedly every quarter.☑ 5000 new test cases automated using QTP and WinRunner.

Gurgaon, India

As a Functional Tester, I've acquired a detailed understanding of the business requirements. I have efficiently used the gained knowledge for designing and reviewing of test cases to cover System Integration and End to End testing phases. I've skillfully used testing methodologies to execute test cases, log defects/ issues in the test repository tool and diligently followed up with development teams for defect fixes. I was highly instrumental in providing technical assistance to business users during business acceptance test phase.𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:☑ Supported disparate testing phases.☑ Gained knowledge of automation tools - WinRunner/ QTP.

Noida Area, India

As a Technical Tester, I've planned and executed functional/ manual testing on AT&T's ordering and pre-ordering platforms involving mainframes and GUI based execution. I've proficiently used JIRA, as a defect management tool for creating and managing defects. I was actively involved in the preparation and execution regression suite whenever there was a code change.𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:☑ Independently handled change request testing post six months of service.☑ Review of test artefact with AT&T Release Technical Director.

Professional Diploma In Digital Transformation In Financial Services

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering

High School