Nicolas Piveta Email & Phone Number

Dublin, IE

Dublin, County Dublin, Ireland

• ServiceNow implementation, utilizing new features and best practices to deliver successful projects from kick-off to go-live.
• We have extensive experience implementing key ServiceNow products such as IT Service Management (ITSM), Customer Service Management (CSM), Domain Separation (Service Provider), Order Management (OM), and Field Service.

Brazil

ServiceNow development, implementing new features for customers using ServiceNow best practices, customizations including UI policies, UI actions, business rules, script includes, data policies, update sets, access controls, CMDB, service catalog management, service portal and workflows.

Dublin City, County Dublin, Ireland

Undertaking office management and improving customer satisfaction, maintains office services by organizing office operations and procedures, preparing guest meetings, controlling check-in and out of guests, reviewing and approving guests bookings online, monitoring email for any issues.

County Dublin, Ireland

(August 2019 – Employee of the Month!)Computers and Cash registers, Cash Handling, Food Handling, Increasing Sales, Compliance with Health and Safety Regulations, Following Policies and Procedures. Meeting, greeting and providing a superior standard of service to our customers in the various offer areas. Whether selling tickets, selling popcorn or showing.

Dublin City, County Dublin, Ireland

Providing excellent service to ensure satisfaction. Taking customer orders and delivering food and beverages. Making menu recommendations, hosting and catering for functions such as parties and wedding receptions.

Piracicaba, Sao Paulo, Brazil

Coordinating team of painters and assistants, controlling the quality levels of the paintings, results reports and elaborating online documentation in order to give feedback of the whole process.Maintaining all ISO9001 standards and well experienced with QA/QC Reporting.Managing email and documents to implement a better company's quality assurance and.

Reading technical drawings, analysis of technical documentation and emails, assistance to external inspectors for the presentation of equipment and technical documentation.