Nicole Bock Email & Phone Number

Portland, Oregon Metropolitan Area

Pittsburgh, Pennsylvania, United States

Work with the internal documents team to ensure information is transferred seamlessly for account opening servicing 92 markets worldwideResearch and resolve account changes from clients and respond within 24 to 48 hoursAssist in receiving and processing up to 20 incoming client requests from existing and new banking relationships

Jindabyne, NSW

Collaborated with the manager on promoting upcoming events and functions Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to serviceManaged seating and reservations in a high-traffic restaurant while maintaining a calm and professional demeanor

Yeppoon, Queensland, Australia

Demonstrated the ability to multitask at a fast pace while dealing with various situations and individualsAttracted new customers by developing creative attractions to appeal to target demographic (i.e. cornhole and shuffleboard for backpackers) Operated and closed down bar station according to sanitation regulations and safety standards

Falls Creek, Victoria, Australia

Planned and implemented programs for groups of 11 and assessed individuals on progress madeHelped fine-tune skills and provided encouragement and excitement for sportsCreated a safe and enjoyable snow experience for customers