Nicole Botha Email & Phone Number

South Africa

South Africa

Fourways

Cnr Athol And Randtjieslaagte

Indabe Hotel - Fourways

• Training/retraining/Developing and Managing of Therapists +/-100• Training/retraining/Developing and Managing, Waitress, Bar staff, Back of house staff• Training/retraining/Developing and Managing of Retail, Hostesses/• Receptionists• Training/Developing of Junior management in operations • Overseeing General Staff• Doing Stock take Fortnightly, stock control • Place Weekly orders -Liaise with Suppliers regarding specials etc - Do and Manage Monthly Costings regarding products, staff, promotional items, and current specials• Overseeing daily operations - liaising with clients - Assist in reception - Assist and Sign off Daily Cash up’s - Assist with corporate as well as individual bookings - Check that standards are maintained at all times - Check that schedules are done and staff is scheduled correctly, VIPS and special requests are noted and any other • Do Monthly Tip control• Do Monthly commissions for therapists • Managing, reporting and liaising with complaint clients.

Mowana Spa - Indaba Hotel - Fourways

• Training/Developing and Managing of Therapists +/- 85• Training/Developing and Managing, Waitress, Bar staff.• Training/Developing and Managing of Retail• Hostesses/Receptionists• Overseeing General staff• Stock take, stock control and orders• Overseeing operations – liaising with clients• Reception duties• Daily Cash up’s• Making Reservations• Daily schedules and Scheduling of staff on daily basis

Pretoria

• Executing Treatments• Client services and making Bookings• Over seeing therapists and their duties• Managing stock and stock-take• Updating Client Data-base• Assisting with on-site training• Assisting Spa Manager in daily duties

Magaliesburg

• Executing Treatments• Client services/Guest Feedback• General Bookings• Over seeing therapists and their duties• Set Up Stock, SOP’s, Operating Systems• Managing stock and stock-take• Updating Client Data-base• General management of Spa• Ensuring training of new therapists

Johannesburg Area, South Africa

• Executing Treatments• Client service and Bookings• Over seeing therapists and their duties• Managing stock and stock-take• General management of Spa• Responsible for training of therapists

Magaliesburg

• Executing Treatments• Client Service and Answering phones• Oversee Therapists and their duties• Managing Stock• Responsible for training of therapists on new products

Magaliesburg

• Executing Treatments • Client Service • Answering phones

International Certificate In Somotology, Somotology

Did qualification in Somotology

High School

High School