Experienced Team Lead with a demonstrated history of working in the information technology and services industry. Skilled in Game Testing, Quality Assurance, Mobile Games, Test Planning, and Software Quality Assurance.
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Quality Assurance EngineerInforCentral Luzon, Philippines -
Senior Quality Assurance EngineerExcent One Nov 2024 - Present -
Quality Assurance EngineerInfor Mar 2024 - Jun 2024- Collaborated with business analysts to translate requirements into detailed test scopes and test cases.- Executed thorough testing in QA environments, documenting the results in detail and promptly communicated issues to developers for resolution.- Performed staging and post-production testing which includes testing the login, reports, page check, and other functionalities across multiple browsers. -
Senior Test EngineerHcltech Dec 2021 - Mar 2024- Creates test cases and scenarios based on the assigned task.- Performs manual functional testing of the system (web or mobile application). This includes initial smoke testing, upgrade testing, and final smoke testing. We also perform regression testing and end-to-end testing depending on the assigned task. -
Software TesterExcent One Jun 2018 - Nov 2021Makati City- Participates in the sprint planning and sprint retrospective of the project.- Creates test cases based on the business requirements of the system.- Performs manual functional testing of the system (web or mobile application) such as Inventory, Accounting, HRIS, Lending, and Document Tracking system. - Performs UAT Walkthrough for the client, this includes collating users’ feedback and possible new requirements that needs to be applied in the system.- Creates the user manual of the system and provides system training if necessary. -
Team LeadCognizant Jul 2016 - Jun 2018Bonifacio Global City- Monitor the team's performance by checking if the team are meeting the SLA's, what to prioritize or not to prioritize- Conduct one-on-one sessions with the associate to discuss their monthly performance- Conduct coaching for the associate with regards of their infraction and provide action plan- Create Weekly Business Review to be discussed with the client- Creates the monthly scorecard of the associate -
Rich Media SpecialistCognizant Jan 2016 - Jun 2016Bonifacio Global City- Serves as product expert providing support to testers’ queries especially in new set of testing procedures.- Responsible in checking and distribute inbound ticket’s to respective queue; reviewing the complexity and assign to tester based on their capability and trainings.- Contributes in the formulation of standards and practices to ensure consistent performance and productivity of the team.- Maintains effective communication within team so that production innovations and issues can be shared.- Experienced in procuring End of Day report for internal management and makes sure that SLA’s are met and improve overall team performance. -
Quality Assurance Specialist TrainerCognizant Aug 2015 - Dec 2015Bonifacio Global City- Serves as product expert for the newly hired QAS- To teach the basics and discuss the QA tool- Creates training plan,and exercises for the trainees- Provide evaluation at the end of the training period -
Process Specialist - Tech SupportCognizant Technology Solutions Jul 2013 - Aug 2015Bonifacio Global CityRich Media Quality Assurance Specialist- Performs functional, and manual test on different platforms. i.e. Desktop (Mac and Windows); Mobile (iOS and Android)- Ensures functionality, content and build adheres to specifications set by the publisher.- Performs series of testing based on the applicable test scripts defined in the QA Tool.- Provides feedback to the client for any defects, recommendations and best practices caught during testing. -
Quality Assurance Specialist / Game MasterIgnited Games Services Philippines May 2013 - Jul 2013Ortigas- Testing the website and game of the client.- File bugs immediately that found from the website and game.- Report the daily status of testing.- Answering player’s inquiries.- Monitoring of players in-game and forums.
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Quality Assurance TesterGameloft May 2012 - May 2013Makati- Quality Assurance Tester of Games for iOS phones (test case are according to the Apple iPhone-iPad checklist).- Performs the following testing: End to end testing, Penetration testing, Smoke testing, Network test, Stress Test, Memory Test via Instruments, Technical and Installation Test, Gameplay walkthrough, Negative testing, Overload test via Wireshark, Distribution check, Front end testing, Update test, Compatibility test, Extensive test and Localization check and file bugs in internal QADB- Updating of checklist and bugs for every deployment version- Be a keen observer and must be testing from out of the box.Aside of being a QA, was part of mobile inventory (device manager)- Responsible for the records of mobile logs within the team- Responsible for making sure that all devices that the team needs are complete
Nicole Chua Education Details
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Information Technology
Frequently Asked Questions about Nicole Chua
What company does Nicole Chua work for?
Nicole Chua works for Infor
What is Nicole Chua's role at the current company?
Nicole Chua's current role is Quality Assurance Engineer.
What schools did Nicole Chua attend?
Nicole Chua attended Bulacan State University, Bulacan State University.
Who are Nicole Chua's colleagues?
Nicole Chua's colleagues are Trushil Mali, Camille Monta, Laura Vasquez, Noelia Alonso, Chihiro Yonemaru, Dora Zhang, Vivian Ng.
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Nicole Chua
Social Media Manager | Content Creator & Strategist | Canva Graphic Designer | Organic Engagement Growth SpecialistNational Capital Region, Philippines -
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Nicole Chua
Avp - Head Of Us Treasuries Trading Department At Bank Of Commerce (Philippines)Metro Manila2yahoo.com, bankcom.com.ph -
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