Nicole Connell Email and Phone Number

Responsible for driving visibility to all inter-program dependencies across the four major Commercial Sales pillars.Drove simplification efforts and solutions for our Channel Partners in order to increase visibility to the channel funnel, standardize forecasting and improve user workflows.

Developed strategic relationships with key members across internal commercial and marketing organizations to drive visibility to sales opportunities and positively impact sales growth.

Developed and executed the deployment strategy to train over 3000 Field Engineers across the Americas region on a new parts order interface.Delivered process improvements across both field engineer and customer-facing platforms.

Primary responsibilities included:• Creation and delivery or onboarding training to field service engineers and their managers. • Curriculum development, improving onboarding processes and driving productivity programs.• Coordination of employee onboarding and training development for company acquisitions.• Support of new and current employees with training on both proprietary and non-proprietary software.• On-going end-user support.Qualifications:• Experienced in both classroom and distance training delivery.• Proficient in curriculum and content development intended for a wide ranging audiences.• Production of Computer Based Training (CBT) modules.