Nicole Ecklund Email & Phone Number

Minnesota, United States

• Support Executive Director of Operations and Director of Logistics with inbound phone calls, calendar management, and securing travel arrangements• Support Logistics, Assets and Floral team with daily functions • Prepare vendor commission and revenue splits reports for multiple vendor partners to maintain financial tracking and reporting• Provide audit assistance as required both internally and externally• Manage BPOs and invoices within Coupa billing system• Responsible for reconciling credit card expense reports monthly in Infor Expense Management• Review, research and resolve any discrepancies in invoicing directly with vendor partners, while communicating with Accounts Payable team to ensure transparency and accuracy of payment• Coordinate and schedule facility related maintenance and repairs• Manage incoming calls, and prioritize phone messages, emails and mail. Handle all calls and visitors with grace, sophistication and professionalism• Responsible for daily operations including order generation, help desk functions, mail pickup, delivery and shipping & receiving• Assist with pre-interview questionnaires, schedule interviews• Coordinate new employee onboarding • Assist with employee IT requests • Perform other job-related duties as requested

San Jose, Ca

· Supported Owner and Vice President · Created invoices for billing multiple clients· Bookkeeping· Bill Payments/Consultant Payments· Used QuickBooks for writing checks, reconciling accounts, entering deposits, printing multiple reports· Assisted with management of office· Managed booking events for office team· Assisted in putting together RFP’s and RFQ’s for business use· Efficient in Excel, Outlook, Word, PowerPoint, Publisher, QuickBooks, Social Media· AR/AP · Created various projects using Adobe Illustrator, InDesign, and Photoshop· Correspondent/liaison with consultants and clients regarding accounting related items· Managed company calendar· Provided assistance with various office projects

Los Gatos, Ca

· Supported president of real estate development company · Managed money transfers · Wrote and recorded checks to various vendors/customers · Managed property taxes for multiple company-owned homes· Tracked expenditures and income · Monitored both business and personal accounts· Reconciled and balanced accounts in QuickBooks for several companies and personal accounts· Updated daily book balances for four different companies and personal accounts· Managed bi-weekly payroll · Added and updated auto pays through business and personal bank accounts· Managed overhead expenses for multiple houses/business· Ran multiple reports through QuickBooks daily· Created invoices for amounts due to company· Set up new accounts, vendors, customers and classes in QuickBooks

San Jose, Ca

• Supported multiple Program Managers by assisting with customer briefings• Ensured business matters of sensitivity were carried out with confidentiality and discretion• Worked and interacted daily with executives from Cisco as well as many other companies• Provided customer service to executives and customers from all over the world • Proxy and calendar scheduling for Telepresence rooms• Telepresence use and Virtual concierge • Assisted customers and employees with restaurant reservations, flight arrangements, directions and other business and personal requests• Responsible for answering multi-line phone system • Data Entry• Responsible for filing, copying and scanning documents in a timely and organized manner• Catering and attendee entry for executive customer briefings• Executed general administrative duties and daily priorities while serving as an office liaison

Sacramento, California Area

· Supported Training Coordinator with new hire training, staff development training, and other employee programs · Managed and updated calendar daily· Typed and edited training documents· Assisted in coordinating multiple conferences · Provided excellent customer service to employees and the community· Received and directed calls· Created flyers for training purposes using Microsoft Publisher· Worked with Microsoft Publisher, Outlook, Word, Excel, PowerPoint, Articulate Studio, Articulate Storyline, Adobe Captivate, GoTo Meeting and WebEx· Data entry of detailed incident reports for those with developmental disabilities and children at risk