Nicole Flom Email & Phone Number

Atlanta Metropolitan Area

Manage the third largest student scholarship organization in the state of Georgia Provide customer service to 21 partner schools and over 3,000 donors Raise a minimum of $5.5 million dollars annually through active fundraising and solicitation at community wide events, calling and emailing current and past donors and working closely with the partner organizations to reach their constituents.Recruited and onboarded five new partner schools in two years.Train partner schools to use our proprietary online portal to track donors, scholarship submissions and payments.Plan logistics for annual upload day including training of 20 temps, laptop rentals, and data analysis.Hire, train and supervise full and part time assistants as needed.

Developed and implemented curriculum for supplementary Jewish education for students ages 3 to 18 years old and holiday programming for 400+ families.Transitioned teachers to new curriculum, overseeing progress and providing support as necessary. Created marketing materials for the education department.Proposed a five year plan for the education department by forecasting the needs and growth of the synagogue.Liaised and recruited lay leaders to fill positions on the Education Committee.Fostered relationships with our clients through regular phone and email follow up creating an environment of mutual respect and trusted exchange of ideas and needs.

Irvine, California, United States

Partnered with all JCC program staff to assess and enrich the Jewish and Israel components of ongoing programming.Developed and oversaw a range of programs including: teens, day camp, after-school, preschool and adults.Managed logistics including supplies, scheduling, and training 50+ staff to service 600+ youth.Increased participation in the Global Teen Fellows program by 50% over three yearsPlanned, coordinated and facilitated all aspects of annual community celebration with 1500+ participants and 20+ vendors and community partners.Created and maintained Israel and Jewish Experience Desk, and Holocaust Memorial Garden permanent exhibit in conjunction with lay leaders.Devised a multi pronged marketing campaign to recruit participants.

Los Angeles Metropolitan Area

Coordinated calendar, managed correspondence, acted as gatekeeper, and supervised support staff for Western Region Director.Trained administrative employee and oversaw quality of work and time management.Managed logistics for three local regional conferences held annually, including venue, accommodations, meals and reimbursements for 30+ employeesOversaw the interview and follow-up process for over 500 clients annually from eight states in the western United States.Utilized two Customer Relationship Management systems to produce monthly reports, indicating how many clients have been processed each month from number of initial interviews to completion of service.Developed a system that allowed me to process clients 30% more efficiently.

Master Of Arts - Ma, Museology/Museum Studies

Bachelor Of Arts - Ba, Art History, Criticism And Conservation