Nicole Gallagher

Nicole Gallagher Email and Phone Number

Manager | Project Management | Innovation | Leadership and Mentoring | Wellbeing @ AIA Australia
melbourne, victoria, australia
Nicole Gallagher's Location
Greater Melbourne Area, Australia
Nicole Gallagher's Contact Details

Nicole Gallagher work email

Nicole Gallagher personal email

n/a
About Nicole Gallagher

A proven leader with a passion for mentoring, coaching & wellbeing, with over 13 years of experience in personal injury, occupational rehabilitation and insurance and over 5 years of experience in project management. I add value to organisations through my diverse skillset in leadership, stakeholder engagement and management, project development, implementation and delivery, and a keen interest and expertise in psychology, wellbeing and health.Over the course of my career I: - Managed program of 200 projects concurrently, and successfully delivered the Employers Mutual Limited (EML) Member Benefits Program under a multi-million-dollar budget. - Managed approximately 100 providers across Legal, Medicolegal, Investigator and Rehabilitation provider panels ensuring quality and cost-effective services.- Achieved significant performance outcomes for the rehabilitation provider panel at EML, resulting in performance exceeding industry standard by approximately 20%. - Successfully implemented a work capacity project impacting the business as a whole at EML delivering a service that met a contract, during a period of legislative change and ensuring compliance. In my spare time I enjoy running a life coaching business, hiking, watching reality baking shows and spending time with my Rottweiler Max.

Nicole Gallagher's Current Company Details
AIA Australia

Aia Australia

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Manager | Project Management | Innovation | Leadership and Mentoring | Wellbeing
melbourne, victoria, australia
Website:
aia.com.au
Employees:
874
Nicole Gallagher Work Experience Details
  • Aia Australia
    Wellbeing Team Manager
    Aia Australia Apr 2024 - Present
    Melbourne, Victoria, Australia
    As a Wellbeing Manager, I drive end-to-end health and wellbeing solutions for our customers and partners. I lead, mentor and provide technical support to a team of Rehabilitation Consultants to achieve desired wellbeing and rehabilitation outcomes, and take a data-driven approach to finding opportunities and innovative ways to implement wellbeing initiatives.
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  • Aia
    Rehabilitation Consultant
    Aia Jul 2018 - Present
    As an expert in Life Insurance, I contribute to the success of AIA Rehabilitation through management of rehabilitation cases using the AIA Best Practice Rehabilitation Framework in the areas of wellbeing, return to work and employability assessments for Milestone and TPD Claims. Achievements:- Developed and implemented the rehabilitation project management framework across AIA. - Project Managed the Covid-19 Wellbeing and Care Call service.
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  • Nicole Jade Coaching
    Mental Health Coach
    Nicole Jade Coaching Jul 2017 - Present
    With background studies in psychology, a passion for physical and mental health, wellbeing, and coaching, I founded Nicole Jade Coaching to help make a positive difference in others’ lives. I have successfully empowered clients in achieving their health and wellbeing goals.Achievements:- Launching my life coaching business alongside full-time work commitments effectively. - 100% successful completion of the life coaching program for all clients with positive feedback.
  • Asq Projects
    Hbc Stakeholder Consultation Lead - Hbc State Insurance Regulatory Authority (Sira)
    Asq Projects Jun 2017 - Jun 2018
    As the Stakeholder Consultation Project Lead contracted to SIRA, I developed strength in stakeholder engagement, client services, and conducting end-to-end project management and worked closely with government stakeholders such as SIRA, Fair Trading, Service NSW, Construction assist and NSW Planning.Achievements:- Conducted six rounds of community consultation successfully, resulting in accurate information and alignment across industry digital platforms. - Developed and… Show more As the Stakeholder Consultation Project Lead contracted to SIRA, I developed strength in stakeholder engagement, client services, and conducting end-to-end project management and worked closely with government stakeholders such as SIRA, Fair Trading, Service NSW, Construction assist and NSW Planning.Achievements:- Conducted six rounds of community consultation successfully, resulting in accurate information and alignment across industry digital platforms. - Developed and implemented an online decision tree to simplify complex policies. Show less
  • Eml (Employers Mutual Limited)
    Project Manager, New Markets
    Eml (Employers Mutual Limited) Jun 2016 - May 2017
    Over the course of my role as Project Manager at EML, I managed multiple large-scale, multi-million dollar concurrently. I was also provided the opportunity to design claims management service delivery models in compliance with relevant regulations and legislation. Achievements:- Developed the EML psychological injury management framework.- Successfully managed tendering processes for new business.
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  • Employers Mutual Limited
    Manager, Product & Member
    Employers Mutual Limited Jun 2015 - Jun 2016
    As Manager, Product and Member (Program Manager), reporting to the CEO and the Board, I managed large projects with 7 project managers across national offices, with a multi-million dollar budget. Achievements:- Managing a program consisting of over 200 large and small-scale projects. - Expanded online product offering to include online health and wellbeing product and additional psychological conditioning in the workplace training.
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  • Eml
    Project Manager (Work Capacity)
    Eml Mar 2014 - Jun 2015
    Sydney, Nsw
    As a Project Manager at EML, I undertook end-to-end project management, managed a project team of up to 5 employees, delivered national projects concurrently, conducted change management initiatives and engaged with internal and external stakeholders on a regular basis. Achievements:- Successfully implemented a work capacity project impacting the business as a whole at EML delivering a service that met a contract, during a period of legislative change, ensuring compliance. -… Show more As a Project Manager at EML, I undertook end-to-end project management, managed a project team of up to 5 employees, delivered national projects concurrently, conducted change management initiatives and engaged with internal and external stakeholders on a regular basis. Achievements:- Successfully implemented a work capacity project impacting the business as a whole at EML delivering a service that met a contract, during a period of legislative change, ensuring compliance. - Effectively delivered projects to scope, timeframe and cost despite barriers to completion. Show less
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  • Eml
    Provider Services Manager
    Eml Dec 2012 - Mar 2014
    As Provider Service Manager, I managed procurement and tendering, engagement with agency service providers, and working with both panel/non-panel providers. I also built my skills in leadership and coaching, facilitating increased performance, and improved claims outcomes. Achievements:- Successfully managed and delivered a Work Capacity educational day for key clients, involving over 150 attendees and receiving 95% positive feedback from clients on evaluation. - Managed… Show more As Provider Service Manager, I managed procurement and tendering, engagement with agency service providers, and working with both panel/non-panel providers. I also built my skills in leadership and coaching, facilitating increased performance, and improved claims outcomes. Achievements:- Successfully managed and delivered a Work Capacity educational day for key clients, involving over 150 attendees and receiving 95% positive feedback from clients on evaluation. - Managed approximately 100 providers across Legal, Medicolegal, Investigator and Rehabilitation provider panels ensuring quality and cost-effective services. Show less
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  • Employers Mutual Limited
    Senior Injury Management Advisor
    Employers Mutual Limited Dec 2010 - Dec 2012
    I commenced at EML as an Injury Management Advisor, and was quickly provided with the opportunity to take on a Senior Injury Management Advisor position. I developed skills in mentoring and coaching, in addition to working closely with and providing transition support to emergency services staff, as well as implementing strategies and projects to improve management of return to work. Achievements:- Upskilled up to 100 internal stakeholders in injury management.- Developed… Show more I commenced at EML as an Injury Management Advisor, and was quickly provided with the opportunity to take on a Senior Injury Management Advisor position. I developed skills in mentoring and coaching, in addition to working closely with and providing transition support to emergency services staff, as well as implementing strategies and projects to improve management of return to work. Achievements:- Upskilled up to 100 internal stakeholders in injury management.- Developed vocational counselling services for approx. 150 ex-emergency services employees.- Supported over 100 staff with injury management. Show less
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  • Apm
    Senior Rehabilitation Consultant
    Apm Dec 2009 - Dec 2010
    At APM, I continued to develop my knowledge and skillset as a consultant working closely with clients, managers, and medical providers on rehabilitation and the creation of return-to-work plans, in addition to determining appropriate roles for redeployment for the lifetime of injury or illness.Achievements:- Managed and coordinated employment service programs at a branch level.- Provided onsite injury management/support to Workers Compensation Clients.
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  • Konekt
    Senior Rehabilitation Consultant
    Konekt Dec 2008 - Dec 2009
    At Konekt, I found my passion for mentoring, coaching, and leadership, and had the opportunity to lead up to 4 employees. I conducted workplace, functional and rehabilitation assessments and worked with clients, managers and medical providers in the creation of return-to-work plans. Achievements:- Supervised and trained employment consultant team. - Provided early intervention assessments & return to work services for customers including Workcover, Comcare and the ADF.
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Nicole Gallagher Skills

Project Management Change Management Leadership Stakeholder Management Coaching Workers Compensation Risk Management Claims Management Insurance Training Claim Management Performance Management Policy Case Management Liability

Nicole Gallagher Education Details

Frequently Asked Questions about Nicole Gallagher

What company does Nicole Gallagher work for?

Nicole Gallagher works for Aia Australia

What is Nicole Gallagher's role at the current company?

Nicole Gallagher's current role is Manager | Project Management | Innovation | Leadership and Mentoring | Wellbeing.

What is Nicole Gallagher's email address?

Nicole Gallagher's email address is n.****@****.com.au

What schools did Nicole Gallagher attend?

Nicole Gallagher attended Southern Cross University.

What skills is Nicole Gallagher known for?

Nicole Gallagher has skills like Project Management, Change Management, Leadership, Stakeholder Management, Coaching, Workers Compensation, Risk Management, Claims Management, Insurance, Training, Claim, Management.

Who are Nicole Gallagher's colleagues?

Nicole Gallagher's colleagues are Odette Gabin, Leonora Verdino, Michael King, Warwick Wilson, Abhi Chawla, Tanya Francis, Mark Broom.

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